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During the reservation process, there are several stages reflected by the status. The scheme below gives an overview and definition of the reservation statuses.

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Reservation Status

Description

Reservation number

Blocking availability

Payment

INITIAL

The initial status of a booking. Reservations with this status are cleaned out regularly

NO

NO

NO

QUOTATION

Booking for which a guest only wants to know what the costs will be, without making a real booking.

YES

NO

NO

REQUEST

A booking for which approval from the owner is required

YES

YES

POSSIBLE

PRE-BOOKING

A booking made for a non-released accommodation

YES

YES

POSSIBLE

OPTIONAL

Booking which can be cancelled by the guest without a reason or any charges

YES

YES

POSSIBLE

EXPIRED

Booking of which the status before has been expired (normally regulated by script)

YES

NO

NO

PROVISIONAL

A confirmed booking without a payment

YES

YES

NO

DEFINITIVE

A confirmed booking with a payment

YES

YES

YES

DECLINED

Booking which is not active anymore, usually done by a manual status change

YES

NO

NO

CANCELLED

Cancelled booking which can be returned to active statuses and has to be settled financially in future

YES

NO

POSSIBLE

DEFINITIVE CANCELLED

Cancelled booking which has been settled financially and can't be modified anymore

YES

NO

POSSIBLE

DELETED

Deleted booking without reservation number. Reservations with this status are cleaned out regularly

NO

NO

NO

CHECKED_IN

A booking which has been checked in, normally the arrival date will be >= and the departure date will be =< current date. But dates are not linked to the status.

YES

YES

POSSIBLE

CHECKED_OUT

A booking which has been checked out, normally the departure date will be =< current date. But dates are not linked to the status.

YES

YES

POSSIBLE

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