Page Comparison

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The initial setup only needs to be done once for a distribution channel or partner. See https://maxxton.atlassian.net/wiki/spaces/TP/pages/edit-v2/1210482714?draftShareId=8f69a08f-5544-476a-b87e-923dc2810a50#Initial1210482714/Linear+agreements#Initial-setup for more details.

The next step would be to do the setup of the actual linear agreement, this needs to be done for each new agreement and can be repeated as often as necessary. During this flow the user allocates the units/types for the agreement for the agreed periods and a linear contracted rate reservation is created to prepare the invoicing flow.

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• The feature flag ‘Linear distribution channel’ should be enabled
  Feature flags can only be enabled by Maxxton employees, if it is not yet enabled at your environment, please contact Customer Success to get this enabled.

• The feature flag ‘NF525 Compliancy’ should be enabled.
  Linear agreements are mainly developed for the French market and it depends on the NF525 flow for generating invoices. For that reason, it is a requirement that this feature flag is enabled. Feature flags can only be enabled by Maxxton employees, if it is not yet enabled at your environment, please contact Customer Success to get this enabled.

• The parent distribution channel that you want to use needs to already exist
  Usually distribution channels are created in a tree structure and they all use this parent / child structure. Although not strictly necessary, it is advised to have a parent available for this.

• The rate type that you want to use for the customer reservations needs to exist
  Please note; in most scenarios this is expected to be a 0 rate since the reservation is already paid for with the linear agreement. It is required to have a valid rate type to be able to make the reservation.

• The reservation category that you want to use for the linear reservations need to exist
  Please make sure that this reservation category should be an explicit reservation category configured to be for linear agreements. Since this is a very specific step, it is included at this page as well; see https://maxxton.atlassian.net/wiki/spaces/TP/pages/edit-v2/1210482714?draftShareId=8f69a08f-5544-476a-b87e-923dc2810a50#Configure-1210482714/Linear+agreements#Configure-a-reservation-category-for-use-for-linear-contracted-rate-reservations

Access

There are several permissions required to be able to configure a new distribution channel for a linear agreement:

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In order to reduce manual configuration efforts, it is also possible to configure a dedicated payment term set at the Distribution Channel level with a lower priority, meaning a higher priority number (so as to not apply this rule by default for customer reservations made on that same Distrubtion Channel. By default, the set with the lowest priority is applied). The user could then simply select this lower priority payment term from the list of available terms within the linear contracted rate reservation. More information can be found further down on this page https://maxxton.atlassian.net/wiki/spaces/TP/pages/edit-v2/1210482714#Changing1210482714/Linear+agreements#Changing-the-payment-terms .

Configuration of a linear agreement

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• This flow can only be started from a distribution channel that books from allotment

• This flow can only be started from a distribution channel that has the linear setting enabled. This can be done for a touroperator or CSE distribution channel. See https://maxxton.atlassian.net/wiki/spaces/TP/pages/edit-v2/1210482714?draftShareId=8f69a08f-5544-476a-b87e-923dc2810a50#Configuration1210482714/Linear+agreements#Configuration-of-a-linear-distribution-channel-(first-time-use)

Access

There are several permissions required to be able to configure a new distribution channel for a linear agreement:

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• Overview page

  • It shows all the accommodation types / units part of the agreement

  • It shows all the reservation memos and gives the option to add a memo

  • It shows all the instalments generated for this reservation

  • At the right it shows the (agent) bill with details about the contracted amount

    • It is possible to process a payment from here, for example if it was done with an offline payment method that is not automatically processed

• Distribution channel page

  • It shows the contact details of the distribution channel
    This is useful to know how to contact the channel in case of questions and to validate the details for invoicing.

    • An option to go to the details directly in the Channel Manager
      This would require the user to have permission to open a distribution channel in the Channel Manager

  • It shows an overview of the distribution channel memos

    • Plus an option to create a new distribution channel memo

• Communication page

  • It shows all the communication sent to the distribution channel for this reservation
    Please note: if you have configured the notification manager to send a ‘confirmation’ of the linear agreement automatically, it will show here once it is sent.

  • It gives the option to send an email to the distribution channel using reports
    Please note: if you do not want to send a confirmation of the agreement automatically, this would be the way to manually inform them about the details :

    • Press the ‘Send email’ button

    • Find the report that you would like to use in the wizard
      Please note; since a linear contracted rate reservation doesn’t have a customer, the report should use the distribution channel details

    • If it is a test, you can optionally use the ‘Send report to custom email address’ checkbox

    • Press ‘Email’ to actually send it

• Finance page

  • It shows the full (agent) bill details

  • It shows the instalments

    • It is possible to change the instalments, for this see https://maxxton.atlassian.net/wiki/spaces/TP/pages/edit-v2/1210482714#Changing1210482714/Linear+agreements#Changing-the-payment-terms

  • It shows the payments

  • It shows the reminders

  • It shows the invoices

    • It is possible to Create credit/new invoices from here. This is useful when the reservation has already been invoiced but a change has been made in the reservation. It will not change the original invoice, instead it will create a credit invoice for the same amount to be credited and a new invoice with all the details of the changed reservation.

• Documents page

  • It will show all the linked documents to the reservation
    This will include all the generated invoices too

  • It is possible to upload a document if required

• History page

  • It shows all the changes made in the reservation

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1. Find and open the reservation
   See https://maxxton.atlassian.net/wiki/spaces/TP/pages/edit-v2/1210482714#Viewing1210482714/Linear+agreements#Viewing-the-linear-contracted-rate-reservation for details on how to do this

2. Go to the ‘Finance’ tab/page

3. Scroll down to the ‘Instalments’ section

4. Press the button ‘Change payment terms’ if you want to manually decide the new terms

   1. You can freely add or remove payment terms and decide each value as long as the total is equal to the total of the reservation

5. Select another payment term set from the drop down in the top left corner if you want to use an existing payment term set

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Changing the agreed upon amount of an agreement after it is configured is still possible, this can be done by following the steps from https://maxxton.atlassian.net/wiki/spaces/TP/pages/edit-v2/1210482714#Changing1210482714/Linear+agreements#Changing-the-period-of-an-agreement where you would only change the amount and not the start or end date.

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