During the reservation process, there are several stages reflected by the status. The scheme below gives an overview and definition of the reservation statuses.
Reservation Status | Description | Reservation number | Blocking availability | Payment |
INITIAL | The initial status of a booking. Reservations with this status are cleaned out regularly | NO | NO | NO |
QUOTATION | Booking for which a guest only wants to know what the costs will be, without making a real booking. | YES | NO | NO |
REQUEST | A booking for which approval from the owner is required | YES | YES | POSSIBLE |
PRE-BOOKING | A booking made for a non-released accommodation | YES | YES | NO |
OPTIONAL | Booking which can be cancelled by the guest without a reason or any charges | YES | YES | POSSIBLE |
EXPIRED | Booking of which the status before has been expired (normally regulated by script) | YES | NO | NO |
PROVISIONAL | A confirmed booking without a payment | YES | YES | NO |
DEFINITIVE | A confirmed booking with a payment | YES | YES | YES |
DECLINED | Booking which is not active anymore, usually done by a manual status change | YES | NO | NO |
CANCELLED | Cancelled booking which can be returned to active statuses and has to be settled financially in future | YES | NO | POSSIBLE |
DEFINITIVE CANCELLED | Cancelled booking which has been settled financially and can't be modified anymore | YES | NO | POSSIBLE |
DELETED | Deleted booking without reservation number. Reservations with this status are cleaned out regularly | NO | NO | NO |
CHECKED_IN | A booking which has been checked in, normally the arrival date will be >= and the departure date will be =< current date. But dates are not linked to the status. | YES | YES | POSSIBLE |
CHECKED_OUT | A booking which has been checked out, normally the departure date will be =< current date. But dates are not linked to the status. | YES | YES | POSSIBLE |
...