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To be able to make a pre-booking, some configuration has to be checked/added:
1. PreCheck for Release configuration for required accommodation(s)
Pre-bookings can only be made for periods after the last Release. This can be viewed/configured in the Content Manager (Accommodation Type menu→ Availability card→ Releases)
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In this case the last release has it’s Available until date for Everyone as 1/1/20. Which means that Pre-bookings could be enabled from 1/1/20.
2. Check for representation internal names, if needed
If the houses to be linked have multiple representations, and only one of them has to be linked (for instance, only one for internal bookings like Reception), add an internal name for such representations to distinguish the representations, since the names of all representations. To do this, you need to navigate to Content Manager→ Accommodation type menu→ Representations card, select the required representation (which opens the popup as shown below), and add the Internal Name.
3. Check for your credential roles and rights
Make sure the role assigned to you has the Rate Manager→ Prebooking right assigned. This can be checked in the Backoffice manager
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Click on the role, and check for the right for prebooking in rate manager. As can be seen below, the role has the required right.
4. Check for location access for which prebooking configurations need to be made
Lastly, please check you have access to all the required locations (resorts), as that can also often result in errors during the configuration. To do so, go back to the 'Employee' menu in Backoffice manager, and navigate to your credential details. Head over to the 'Locations' card, and check the locations (and more locations can be added if required).
Prebooking rentability
1. Create required rentability set(s) for prebooking rentability
A rentability set needs to be created to define the rentability rules to be followed during prebooking. To create a rentability set, navigate to Rate Manager→ Rentability set menu.
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On creating the set, the set details page opens up. The checkbox highlighted in the below screenshot, marked 'Prebooking', needs to be enabled to be able to use this rentability set for prebooking purposes.
2. Add rentability rules in the created rentability set(s)
Now, the rentability rules can be added for the set as shown in the below screen:
3. Link rentability set(s) to required representation(s)
This rentability set now needs to be linked to all required representations. The link dates are to show for which period you want to use this set for the particular representation(s).
To link a representation(s), use the highlighted button to open the following popup:
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It is also possible to import rentability rules into the various rentability sets, instead of manual configuration. The Excel template can be downloaded from the system, and the required data can be added and imported to the system. In case of any errors in the import, the system gives the respective errors, which can be fixed in the file and re-imported.
Likewise, it is also possible to import the links between rentability sets and representations, following the same process (with a different template). However, it is mandatory to have internal name for representations to be able to use this feature, |
Prebooking prices
1. Create required rate option for defining prebooking rates
To add the prebooking prices, you need to create a prebooking rate option. The Default Rate type needs to have a Rate option for Pre-booking, which can be created by navigating to the default rate type in the Rate Type menu in the Rate Manager, and creating a rate option as follows:
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After successfully creating the rate option, it can be seen as follows:
2. Add rates for required accommodations for the configured prebooking rate option (using Batch update)
Add prices for all required accommodations, for the required period. This can be done in batch update as well, or in the Rates screen.
Step 1: For batch update, navigate to the following menu (Batch Updates), and click on 'New Batch Update'
Add Step 2: Add required filters in the first step, and select the required accommodations in the second step.
Step 3: Lastly, add the prices for the prebooking rate option, and run the batch update to save the prices.
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In the event that the above process fails, there is another alternative to add prices for accommodations: Navigate to 'Accommodation Type' menu→ Select required accommodation→ Head over to the 'Rates' card. Add the required rate type and date filters, as shown below. Check if there already exist any prices for the prebooking rate option, as seen here, nothing exists for given period. As seen above, price for prebooking has been successfully added for this accommodation for the given dates.
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In the event that the above process fails, there is another alternative to add prices for accommodations: Navigate to 'Accommodation Type' menu→ Select required accommodation→ Head over to the 'Rates' card. Add the required rate type and date filters, as shown below. Check if there already exist any prices for the prebooking rate option, as seen here, nothing exists for given period. As seen above, price for prebooking has been successfully added for this accommodation for the given dates.
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Prebooking reservation
Continue to make a reservation in Reservation Manager, where . On selecting the location and adding the dates, the accommodations available for prebooking show up marked as ‘Prebooking’- , as shown below:
Thereafter, continue with the reservation, and it gets saved as Prebooking reservation.
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