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Export Availabilities and LOS (Length of stay)
For Booking.com connection, we link the Accommodation types on the type level. Units never come in picture to link, so the reservability which we send is always picked from type level. But we have 2 options to send the reservability to Booking.com:
(a) Type Level Reservability
In this option, we send the reservability from type level along with the number of nights of longest duration unit available as max stay. The drawback of this is that we send the reservability without considering partial availability. To explain with example (refer below screenshot), dates from 22-04-2022 to 25-04-2022, the type-level reservability is 7, so we send 7 reservability to Booking.com, but due to partial availability of units, reservation request for 7 units will fail while importing the reservation in Maxxton. However, that booking can be possible when the shuffling of booking on Unit 3 & 4 is done to make one unit fully available for whole duration.
(b) Unit Level Reservability
In this option, for each arrival day, we first get the longest duration unit available, and then we count the number of units available for that duration, and then that count is sent to Booking.com as reservability along with unit duration as max stay.
For example: Take example shared in below screenshot, for arrival on 20-04-2022, longest unit available is Unit 1 for 14 nights, and then for same duration Unit 2 is also available, so the total count for 20-04-2022 will be 2. Another, for arrival on 22-04-2022, longest unit available is Unit 1 for 12 nights, and then for same duration Unit 2 & 10 are also available, so the total count for 22-04-2022 will be 3. The drawback of this is that for 20-04-2022 the count will be 2, but if you see that if someone wants to book for 3 nights in Maxxton, it is possible to book 6 units, but as we will be sending 2 as availability, so only 2 can be booked. But yes, if Unit 1 & 2 get booked, then in next upload the count will be 3 for 20-04-2022 as the longest unit available will be Unit 5, 7 & 9.
However, please note that there are other factors that can even hamper the availability at Booking.com like:
LOCK: User can add LOCK to the Acco-type/unit which will block the availability of that property for certain period for time for all the DC’s. That is no once could book that Acco-type/unit for the date on which LOCK is added. For such dates on which Lock is added, we send ‘Zero’ availability to the reseller.
Stop-Sale: Another thing that can impact availability of the property is “Stop-Sale”. In ‘Stop-sale’ user can define blocking of Acco-type/Unit for a specific Reseller (i.e. for a specific DC used for the reseller). This will make sure that the property is blocked for booking for a specific DC (and not for all the DC’s). More information on the Stop-sale like how it is added and what are the different types of Stop-sale is defined at Reseller ConfigurationExport Prices(Multiple rate types)
We have two types of Pricing
a) Per day pricing:
Per Night prices are sent directly as they are configured in ‘Rates’. Special Prices cannot be sent to Booking.com for ‘Per day’ prices as the price cache is not used for the same
- Close room restrictions
- Minimum Length of stay restrictions
- Close to arrival restrictions
- Close to Departure restrictions
b) Length of stay pricing
In length of stay pricing (LOS), for every Arrival Date Maximum stay Prices are sent. Firstly, the LOS Prices get uploaded on Price Cache where the final price is calculated by considering special and other factors and then from there the final Prices are sent to Booking.com.
Example:
For 1st October,2022: 3 Nights Prices are configured as 350. So for 1st Oct Prices will be sent as:
1 Night prices: 0
2 Night Prices: 0
3 Night prices: 350
LOS prices take time to get reflected at Booking.com website as the prices will first get reflected on ‘Price cache’ and then those Prices are Exported to Booking.comImport Reservations (Multiple rate types)
a) Confirmation(Reservation status to Provisional)
b) Modification: The task that we support in modification request of reservation are
- Arrival/departure dates change
- Guest name change
- Credit card details change
- Room change
- Guest number(Subjects) change
- Add-ons change
c) Cancellation (Reservation status to Cancelled OR Declined, as per client choice)
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