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What are Offers

Offers are used to provide discounts compared to the standard price (rates) to guests who are making a booking. These discounts are mostly used to incentivize the guests to make a booking or prolong their stay. They can be used in different scenarios and for different reasons. For example, a client could provide a 10% discount for guests who make a booking of over 7 days during July & August to make sure that they are fully booked during that period. Another example would be to incentivize guests to make a booking when occupancy is low compared to another season. The client could decide to create an early booking offer with a 15% discount for all bookings made from February to April. 

The prerequisites of setting up offers is to have your location(s), Distribution Channels (DC's), accommodation types, rates and eventually, add-ons properly setup. Once all of this is done we can start setting up offers.   

How to setup Offers in MXTS

Within the Rate Manager we have the module Offers. When you click on the Offer tab, you should arrive at the following page :

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With an offer, it is possible to sell the accommodation for a different price than configured at Ratesset a different price for the accommodation than the one in the Rates tab. At the bottom right of this page, you should see a button " create offer". 

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When clicking on it, you should see the following page : 

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We can now start configuring the offer.

First of all, you need to decide which type of offer you would like to setup. You have the choice between:

  • General offer (the standard setup)
  • Offer with add-ons (this setup is also called a package). It is used to when including sets of items (such as add-ons) into the booking and has more settings around management of these different items. This setup is not used very often.

For now we will focus on the standard setup. Once you have chosen the type of offer you want, you need to select the type of price calculation that you would like your offer to have. There are currently 4 types of price calculations for general offers:

  1. % Percentage: You define a percentage of discount that is calculated over the base rate.
  2. Amount: You define a fixed amount of discountnew price (normally EUR 300 number which will be the amount used for the discount.
  3. New price: You set a custom price (i.e. normally the cost is 300€ for 3 nights, offer is EUR 250)X=Y : Book  4 nights and pay 3250€ for 3 nights.
  4. Rate per subject: Apply a flat reduction over the actual price of the accommodation type based on the subjects (i.e.: -15€ for adults).

Next, chose the location on which you would like this offer to be applicable. We suggest selecting the highest location in the tree structure, which will automatically make the offer available for all child locations.

If you wish, you can choose to group your offers together when they have similar configuration. For this, you can use the parent offer field (an offer has to be initially created in order to be visible in this field). 

Proceed to enter the name & the code of your offer. You can also add descriptions if you wish.

Once all of the relevant fields filled in, click on "Next" at the bottom right.