CSE Portal is a new module of Maxxton, available for Comité d’Entreprise administrators to validate or decline bookings made for their employees.
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This portal is used with a dedicated booking funnel shared with each Comité d’Entreprise
Initial set up
Prerequisites
A feature flag needs to be activated by a Maxxton Admin to use this feature (ask Maxxton Customer Success team)
The user needs to have access to the Channel Manager module - Distribution Channel (enabled on the right of the user role)
The user needs to have access to the Comité D’entreprise portal module
A child Distribution Channel (used as one “Comité d’Entreprise”) needs to be configured in the system (Setting up a distribution channel)
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About the Dedicated Booking Funnel for CSE
You can create Booking Funnels per DC using:
Option 1: APIs (with the specific DC codes) - On your own
Option 2: Maxxton Web Manager solution - With Maxxton help
For option 2, please contact the Maxxton Customer Success team for the initial set-up (design of the booking funnel based on requirements and generation of the URL link (including DC code), that can be managed using Maxxton domain or yours.
The dedicated booking funnel used by guests or CE administrators have the specifities below:
A dedicated URL with the DC code within the URL
The logo of the company is visible on the page (fetch from the DC media)
There is no payment required during the booking process
Bookings are created as Optional and require validation (within the CSE Portal)
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Expiration rules of optional bookings are can be configured at Reservation category location level (Channel Content Manager > Configuration > Reservation category > “Create expiration rule”Location Page > Settings) |
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Auto-validation: It is possible for the desired CSEs (Distribution Channels) to set-up a night script (once every night) to automatically validate bookings (from Optional to Provisional). |
Using the CSE Portal
This section shows the overview of use cases the user can do while using the CSE Portal:
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It is possible to export the reservations selected with multiple columns of information (Reservation number, location, customer first name, customer last name, accommodation type, arrival date, departure date, reservation date)
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Updating, archiving, and deleting CSE Portal accesses
You can manage CSE Portal accesses from the Channel Manager → Distribution Channel → Log-in
It is possible to create other logins and disable one using the modification action.
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Dependencies & impacts
If the reservation status changes in the system it will also change in the CSE Portal.
Status relates to the following (left → right = bold status ; right → left = all status applicable)
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