The
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objectives of this procedure:
- Clear financial control of the number and amount of vouchers given and outstanding
- No payment to owners in case of a transfer to a voucher
- No VAT payment on the vouchers
- Marketing reporting in vouchers and re-bookings
To achieve this, we will delete all resources in the existing reservation (including the accommodation) and add a new resource / (type extra) with the value of the paid amount . Therefore we need to create the following items:
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by the guest.
Items to be configured:
The following items needs to be configured. Best is to have 1 parent ticket - Convert bookings to vouchers - and link the other tickets to this main ticket to ensure all steps are clear. Items you can configure without assistance of Maxxton can be done without creating a ticket.
- Ledgers
- The ledgers will be used for the accounting. We suggest to create the ledgers with 0% VAT. In this way we can track the outstanding and collected vouchers. Most clients will run Revenue Distribution after check-out, so in this case the amount of outstanding and collected vouchers will only be visible in the General Ledger after the voucher was converted again to a booking and guest has stayed on the resort.
- Outstanding voucher amount
- Collected voucher amount
- Adjustment voucher amount
- The ledgers will be used for the accounting. We suggest to create the ledgers with 0% VAT. In this way we can track the outstanding and collected vouchers. Most clients will run Revenue Distribution after check-out, so in this case the amount of outstanding and collected vouchers will only be visible in the General Ledger after the voucher was converted again to a booking and guest has stayed on the resort.
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- To be defined by resort, so it can be made available in Microstrategy / Powerplay reporting
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- Holding Report Group
- In the report groups you can define the structure of how you would like to report the new extra's / vouchers. In this way, as soon vouchers are converted back to reservations, you can run reports in Microstrategy or Powerplay with the Outstanding en converted amount and numbers per resort
- Extra's
- We need 3 extra's to track what is outstanding and what is converted. The description of these extra's needs to be decided by the resort
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- , so the description below is just an example.
- 'Corona voucher previous booking'
- , so the description below is just an example.
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- (will be added in the 'old' booking)
- 'Corona voucher collected'
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- (will be added in the new booking)
- Adjustment voucher amount (will be added in case the total of the new booking is less than the amount of the voucher, this to avoid a refund)
- Extra 1 will need to have:
- Ledger as configured in first point
- Customizable amount selected, so the amount can be adjusted in the reservation
- Holding report group as configured in the second point
- Rentability completely open
- Rate with 0 amount, as the amount will be adjusted to the paid amount via the script
- Mark as optional for all parent accommodation type (to be done by script for larger concerns)
- Extra 2 will need to have:
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- Ledger as configured in first point
- Customizable amount selected, so the amount can be adjusted in the reservation
- Holding report group
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- as configured in the second point
- Rentability completely open
- Rate with 0 amount, as the amount will be adjusted to the paid amount via the script
- Extra 3 will need to have:
- Ledger as configured in first point
- Holding report group as configured in the second point
- Rentability completely open
- Rate with 0 amount.
- Vouchers:
- Add the right 'voucher.access': this will give the right to the module Vouchers in Marketing
- Create a voucher type with the following config:
For Corona vouchers, we need type Compensation and can only be adjusted in the backend - Create a voucher set with the following config:
First, select the voucher type you just created.
Choose the number of days valid or choose a fixed valid to date.
At 2: choose the second extra you created
At 3: choose the third extra you created