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During the reservation process, there are several stages reflected by the status. The scheme below gives an overview and definition of the reservation statuses.Reservation Flow NOV-241.pngImage Removed


Reservation Status

Reservation

Status Id

Description

Reservation number

Blocking availability

Payment

INITIAL

0

The initial status of a booking. Reservations with this status are cleaned out regularly

NO

NO

NO

QUOTATION

-5

Booking for which a guest only wants to know what the costs will be, without making a real booking.

YES

NO

NO

REQUEST

10

A booking for which approval from the owner is required

YES

YES

POSSIBLE

PRE-BOOKING

5

A booking made for a non-released accommodation

YES

YES

POSSIBLE

OPTIONAL

11

Booking which can be cancelled by the guest without a reason or any charges

YES

YES

POSSIBLE

EXPIRED

-11

Booking of which the status before has been expired (normally regulated by script)

YES

NO

NO

PROVISIONAL

12

A confirmed booking without a payment

YES

YES

NO

DEFINITIVE

21

A confirmed booking with a payment

YES

YES

YES

DECLINED

-10

Booking which is not active anymore, usually done by a manual status change

YES

NO

NO

CANCELLED

-12

Cancelled booking which can be returned to active statuses and has to be settled financially in future

YES

NO

POSSIBLE

DEFINITIVE CANCELLED

-13

Cancelled booking which has been settled financially and can't be modified anymore

YES

NO

POSSIBLE

DELETED

-99

Deleted booking without reservation number. Reservations with this status are cleaned out regularly

NO

NO

NO

CHECKED_IN

31

A booking which has been checked in, normally the arrival date will be >= and the departure date will be =< current date. But dates are not linked to the status.

YES

YES

POSSIBLE

CHECKED_OUT

41

A booking which has been checked out, normally the departure date will be =< current date. But dates are not linked to the status.

YES

YES

POSSIBLE