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Table of Contents

Attributes

Definition

Accommodation

Within this header you will find 10 attributes to provide information about the accommodation on different levels of detail. This is based on the tree-structure in Maxxton Software

AccommodationIt represents actual accommodation (object or unit).
Accommodation kind

This indicates what kind of accommodation it is.

For example a villa, camping place, beach lodge or a chalet.

Accommodation Level 1


It shows level of Accommodation type in hierarchy configured in Maxxton Software under Location.
Level 1 is the highest level while level 5 is the lowest level in hierarchy.

If less than 5 levels are configured in Maxxton Software, then for the remaining levels value from lowest level will be repeated.

e.g. If  there are only 2 levels of accommodation types are configured in Maxxton Software, then values in 2nd level will be repeated for level 3,4 & 5.

Accommodation Level 2
Accommodation Level 3
Accommodation Level 4
Accommodation Level 5
Accommodation Preference        This indicates if the object preference is added in particular reservation or not.
Accommodation TypeThis indicates what type of accommodation it is. For example, "Accommodation", "Implied Accommodation" or "Accommodation Type"

Accommodation : it represents actual accommodation having Exclude availibility in BI is not checked.
Implied Accommodation : it represents actual accommodation having Exclude availibility in BI is checked.
Accommodation Type : it represents accommodation-type.
Number Of AccommodationsThis will give the count of accommodations in particular reservation.


Accommodation Group

Within this header you will find 5 attributes to provide information about the accommodation groups

Accommodation Group Level 1




Accommodation Groups are defined in the Maxxton Software. For example 'Family Homes' or 'Appartment'. 5 levels are defined, in which level 1 is the least detailed and level 5 is the most detailed.

Accommodation Group Level 2
Accommodation Group Level 3
Accommodation Group Level 4
Accommodation Group Level 5


Arrival Date

With in this header you will find 7 attributes to provide information with respect to the Arrival dates for the generated Surveys


Arrival DateThe
arrival
exact date
of the survey reservation.
the customer is arriving
Arrival Date Day of WeekThe
arrival
day of the week
of the survey reservations.
the customer is arriving
Arrival Date ISO WeekThe
arrival ISO week of the survey reservations.
ISO week in which this date is classified
Arrival Date ISO YearThe
arrival ISO year of the survey reservations.
ISO year in which this date is classified
Arrival Date MonthThe
arrival month of the survey reservations.
month the customer is arriving
Arrival Date QuarterThe
arrival quarter of the survey reservations.
quarter the customer is arriving
Arrival Date YearThe
arrival
year
the of the survey reservations.
the customer is arriving


Completion Date

With in this header you will find 7 attributes to provide information about the Completion date for the Surveys


Completion DateThe completion date of the
generated
survey
from reservation.
Completion Date Day of WeekThe
completion
day of the week
of
the the survey
from reservations.
is completed
Completion Date ISO WeekThe
completion ISO week of the survey from reservations.
ISO week in which this date is classified
Completion Date ISO YearThe
completion ISO year of the survey from reservations.
ISO year in which this date is classified
Completion Date MonthThe
completion month of
month the the survey
from reservations.
is completed
Completion Date QuarterThe
completion quarter of
quarter the the survey
from reservations.
is completed
Completion Date YearThe
completion year the of
quarter the the survey
fro reservations.

Customer

With in this header you will find 5 attributes to provide information about the customer from reservation for which the survey is generated
is completed


Customer


CityCity of Origin of the customer.
CountryCountry of Origin of the customer.
Number Of Persons
It's count of subjects from survey reservation.  
Number of persons in a reservation 
Number Of Same
resort
Resort Visits
It's count of how many time
Number of visits of particular customer
visits
to same resort
.
Number Of Visits
It's count of how many time
Number of visits of particular customer
visits
to any resort
from specific concern.


Departure Date

With in this header you will find 7 attributes to provide information about the Departure date of the reservation for which the Survey is generated


Departure DateThe
departure
exact date
of the survey reservation.
the customer is departing
Departure Date Day of WeekThe
departure
day of the
week of the survey reservations.
week the customer is departing
Departure Date ISO WeekThe
departure
ISO week
of the survey reservations.
in which this date is classified
Departure Date ISO YearThe
departure
ISO year
of the survey reservations.
in which this date is classified
Departure Date MonthThe
departure month of the survey reservations.
month the customer is departing
Departure Date QuarterThe
departure quarter
month the customer is departing
.
Departure Date YearThe
departure
year the customer is departing
.


Distribution Channel

With in this header you will find 7 attributes to provide information about the Distribution Channels

Distribution Channel BrandIf used in MXTS, the brand of the distribution channel.
Distribution Channel Level 1





The distribution channel through which the reservation of the resource was made. Level 1 - 5 depends on the tree-structure in MXTS.

Distribution Channel Level 2
Distribution Channel Level 3
Distribution Channel Level 4
Distribution Channel Level 5
Distribution Channel TypeType of the distribution channel (e.g. Direct, Touroperator or Reseller).


Location

With in this header you will find 6 attributes to provide information about


Location
Hierarchy (Resort names with hierarchy) for particular work order.Location
CountryThis will give the country name of the Location (Resort) for which the work order is created.
Location Level 1

It shows level of resorts in hierarchy configured in Maxxton Software.

Level 1 is the highest level while level 5 is the lowest level in hierarchy.

If less than 5 levels are configured in Maxxton Software, then for the remaining levels value from lowest level will be repeated.

e.g. If  there are only 2 levels of resorts are configured in Maxxton Software, then

values in

value of 2nd level will be repeated for level 3,4 & 5.

Location Level 2
Location Level 3
Location Level 4
Location Level 5


Question

With in this header you will find 6 attributes to provide information about the questions from the survey.


Is Mandatory Question
It gives information whether
Whether particular question from survey is mandatory or not
.
Is Part Of Accommodation Average
It gives information whether
Whether particular question from survey Is Part Of Accommodation Average or not
.
Question
It shows the question
Question which are asked in survey of particular reservation
.
Question Category
It shows the category
Category of questions asked in survey of particular reservation.
Question Kind
it shows the kind

Kind of questions asked in survey of particular reservation.

e.g. Object related or Non object related

Question Type
It shows the type With in this header you will find 2 attributes to provide information about the Question group and Questionnaire

Type of questions from survey of particular reservation.

Questionnaire

e.g. Open, Opinion, Rating, Yeas/No


Questionnaire


Question Group
It shows the question
Question group under which particular question is configured in Newyse / MXTS
Questionnaire

It's survey name which is generated for reservations.

it contains the questions from different question groups which will be asked in survey.

Questionnaire name


Reservation

With in this header you will find 2 attributes to provide information about the reservation category and survey reservation number

Reservation CategoryIf used, the category of the reservation, for example the source of the reservation (by phone, e-mail or website)
Survey Reservation
It's reservation
Reservation number for which the survey ratings are received
.


Reservation Date

With in this header you will find 7 attributes to provide information with respect to the reservation dates for the generated Surveys

Reservation DateThe exact date the reservation was created
Reservation Date Day of WeekThe day of the week the reservation was created
Reservation Date ISO WeekThe ISO week in which this date is classified 
Reservation Date ISO YearThe ISO year in which this date is classified 
Reservation Date MonthThe month the reservation was created
Reservation Date QuarterThe quarter the reservation was created
Reservation Date YearThe year the reservation was created


Reservation Duration


Reservation Duration

The duration of the reservation calculated in days.

For example: When the arrival day is Sunday and departure is two weeks later on Sunday, the reservation duration is 14 days

Reservation Duration Interval 30 Days

The 30-days interval in which a reservation is classified.

For example: A reservation duration of 14 days is in this attribute classified in the interval 1 - 30 days

Reservation Duration Interval 5 Days

The 5-days interval in which a reservation is classified.

For example: A reservation duration of 14 days is in this attribute classified in the interval 11 - 15 days

Reservation Duration Interval 7 Days

The 7-days interval in which a reservation is classified.

For example: A reservation duration of 14 days is in this attribute classified in the interval 8 - 14 days

Example to show that the different types of duration intervals overlap each other:

Image Added

Reservation Lag


Reservation LagThe number of days between the reservation date and arrival date. This way you can see how many days in advance your customers are making a reservation. 
Reservation Lag Interval 30 Days

The 30-days interval in which the reservation lag is classified.

For example: A reservation lag of 33 days is in this attribute classified in the interval 31 - 60 days 

Reservation Lag Interval 5 Days

The 5-days interval in which the reservation lag is classified.

For example: A reservation lag of 33 days is in this attribute classified in the interval 31 - 35 days 

Reservation Lag Interval 7 Days

The 7-days interval in which the reservation lag is classified.

For example: A reservation lag of 33 days is in this attribute classified in the interval 29 - 35 days 



Metrics

Definition

Average ratings

It's average ratings of received ratings over

Average of ratings received

Number of questions

asked in survey

Number of questions

It's total number of questions

asked in a survey

of particular period.

Ratings received

It's total number of ratings received on total survey questions asked in particular period for which the search is made.

Rating received per question

OR

Total of rating received (for the attributes in dashboard)