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The

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objectives of this procedure:

  • Clear financial control of the number and amount of vouchers given and outstanding
  • No payment to owners in case of a transfer to a voucher
  • No VAT payment on the vouchers
  • Marketing reporting in vouchers and re-bookings

To achieve this, we will delete all resources in the existing reservation (including the accommodation) and add a new resource / (type extra) with the value of the paid amount . Therefore we need to create the following items:

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by the guest. 

Items to be configured:

The following items needs to be configured. Best is to have 1 parent ticket - Convert bookings to vouchers - and link the other tickets to this main ticket to ensure all steps are clear. Items you can configure without assistance of Maxxton can be done without creating a ticket.

  • Ledgers
    • The ledgers will be used for the accounting. We suggest to create the ledgers with 0% VAT. In this way we can track the outstanding and collected vouchers. Most clients will run Revenue Distribution after check-out, so in this case the amount of outstanding and collected vouchers will only be visible in the General Ledger after the voucher was converted again to a booking and guest has stayed on the resort.  
      • Outstanding voucher amount
      • Collected voucher amount
      • Adjustment voucher amount

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  1. To be defined by resort, so it can be made available in Microstrategy / Powerplay reporting

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  • Holding Report Group
    • In the report groups you can define the structure of how you would like to report the new extra's / vouchers. In this way, as soon vouchers are converted back to reservations, you can run reports in Microstrategy or Powerplay with the Outstanding en converted amount and numbers per resort


  • Extra's 
    • We need 3 extra's to track what is outstanding and what is converted. The description of these extra's needs to be decided by the resort

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    • , so the description below is just an example. 
      1. 'Corona voucher previous booking'

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      1. (will be added in the 'old' booking)
      2. 'Corona voucher collected'

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      1. (will be added in the new booking)
      2. Adjustment voucher amount (will be added in case the total of the new booking is less than the amount of the voucher, this to avoid a refund)
    •  Extra 1 will need to have:
      1. Ledger as configured in first point
      2. Customizable amount selected, so the amount can be adjusted in the reservation 
      3. Holding report group as configured in the second point
      4. Rentability completely open
      5. Rate with 0 amount, as the amount will be adjusted to the paid amount via the script
      6. Mark as optional for all parent accommodation type (to be done by script for larger concerns)
    •  Extra 2 will need to have:

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        1. Ledger as configured in first point
        2. Customizable amount selected, so the amount can be adjusted in the reservation 
        3. Holding report group

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        1. as configured in the second point
        2. Rentability completely open
        3. Rate with 0 amount, as the amount will be adjusted to the paid amount via the script
      •  Extra 3 will need to have:
        1. Ledger as configured in first point 
        2. Holding report group as configured in the second point
        3. Rentability completely open
        4. Rate with 0 amount.

    •  Vouchers:
      1. Add the right 'voucher.access': this will give the right to the module Vouchers in Marketing
      2. Create a voucher type with the following config:
        Image Added
        For Corona vouchers, we need type Compensation and can only be adjusted in the backend

      3. Create a voucher set with the following config:
        First, select the voucher type you just created.
        Image Added
        Choose the number of days valid or choose a fixed valid to date.
        At 2: choose the second extra you created
        At 3: choose the third extra you created