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To be able to make a pre-booking, some configuration has to be checked/added:
1. Check for Release configuration for required accommodation(s)
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Pre-bookings can only be made for periods after the last Release. This can be viewed/configured in the Content Manager (Accommodation Type menu→ Availability card→ Releases).
In this case the last release has it’s Available until date for Everyone as 1/1/20. Which means that Pre-bookings could be enabled from 1/1/20.
2. Check for representation internal names, if needed
If the houses to be linked have multiple representations, and only one of them has to be linked (for instance, only one for internal bookings like Reception), add an internal name for such representations to distinguish the representations, since the names of all representations. To do this, you need to navigate to Content Manager→ Accommodation type menu→ Representations card, select the required representation (which opens the popup as shown below), and add the Internal Name.
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3. Check for your credential roles and rights
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Make sure the role assigned to you has the Rate Manager→ Prebooking right assigned. This can be checked in the Backoffice manager.
Click on the role, and check for the right for prebooking in rate manager. As can be seen below, the role has the required right.
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4. Check for location access for which prebooking configurations need to be made
Please check you have access to all the required locations (resorts), as that can also often result in errors during the configuration. To do so, go back to the 'Employee' menu in Backoffice manager, and navigate to your credential details. Head over to the 'Locations' card, and check the locations (and more locations can be added if required).
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Prebooking rentability
1. Create required rentability set(s) for prebooking rentability
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This rentability set now needs to be linked to all required representations. The link dates are to show for which period you want to use this set for the particular representation(s).
To link a representation(s), use the highlighted button to open the following popup:
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Add the dates for which the link needs to be created. The default dates show up as per the rentability set usage dates (defined during set creation), but they can be changed if required. However, the stay dates need to lie within the rentability set usage period. Likewise, the book dates have default dates from today to the end of the usage period, they can be altered as well but only for future dates (past dates cannot be selected). If required, use the 'Location' filter to narrow down the list of accommodation types that would show up in the next step. After this, click on 'Next step'. |
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| Select the required accommodations whose representations need to be linked to this rentability set, and then click on 'Next Step'. |
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| In this step, select the required representations. If an internal name is added for any representation, it shows up in bracket, as can be seen below. It can be used as an identifier here, in case each accommodation has multiple representations. Click on 'Next step'. |
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| The final step is to approve the selection made. If everything is satisfactory, click on 'Start Update', else it is possible to go back to previous steps by clicking on 'Previous Steps' and making required changes. |
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Often, on starting the update, an error shows up, something like this:
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It is also possible to import rentability rules into the various rentability sets, instead of manual configuration. The Excel template can be downloaded from the system, and the required data can be added and imported to the system. In case of any errors in the import, the system gives the respective errors, which can be fixed in the file and re-imported.
Likewise, it is also possible to import the links between rentability sets and representations, following the same process (with a different template). However, it is mandatory to have internal name for representations to be able to use this feature, |
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Add prices for all required accommodations, for the required period. This can be done in batch update as well, or in the Rates screen.
| Batch Update: Step 1 | Batch Update: Step 2 | Batch Update: Step 3 |
| For batch update, navigate to the following menu (Batch Updates), and click on 'New Batch Update' |
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| Add required filters in the first step, and select the required accommodations in the second step. |
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| Lastly, add the prices for the prebooking rate option, and run the batch update to save the prices. | ||
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In the event that the above process fails, there is another alternative to add prices for accommodations: Navigate to 'Accommodation Type' menu→ Select required accommodation→ Head over to the 'Rates' card. Add the required rate type and date filters, as shown below. Check if there already exist any prices for the prebooking rate option, as seen here, nothing exists for given period.
As seen above, price for prebooking has been successfully added for this accommodation for the given dates. |
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In the event that the above process fails, there is another alternative to add prices for accommodations, which is outlined below: Navigate to 'Batch update' menu→ Click on 'Download template'. This will lead to a download of an excel sheet, which can be filled in with the required data (details of the import file added HERE), and follow the given steps:
Once the import is successful, it means prebooking prices have been added for all accommodations added in the file. |
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Thereafter, continue with the reservation, and it gets saved as Prebooking reservation.
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In the event that the prebooking reservation was processed successfully (with the 'Initial' status), but in the last step the 'Prebooking' button remains disabled, as seen below:
Check if the reservation category used to make the reservation (for instance, here let us consider the RC: Reservant) has the prebooking status excluded. This can be checked in Newyse under the Reservation Category module→ Excluded Status. In the first image, the 'Prebooking' status is currently excluded; on adding it to the left column and saving the changes (as in the second image), the button for prebooking in Reservation Manager should get enabled again.
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