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4. Check for location access for which prebooking configurations need to be made

Lastly, please Please check you have access to all the required locations (resorts), as that can also often result in errors during the configuration. To do so, go back to the 'Employee' menu in Backoffice manager, and navigate to your credential details. Head over to the 'Locations' card, and check the locations (and more locations can be added if required).

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Info
titleAlternative to Batch Rate update- Single accommodation

In the event that the above process fails, there is another alternative to add prices for accommodations:

Navigate to 'Accommodation Type' menu→ Select required accommodation→ Head over to the 'Rates' card. Add the required rate type and date filters, as shown below. Check if there already exist any prices for the prebooking rate option, as seen here, nothing exists for given period. 

Click on 'Add New Rate' to begin
adding the prebooking price

Adding the required dates for the price,
and proceeding to the next step:		Select the default rate type where the prebooking rate option has been created,
and add the price. Then, click on Next Step. (The next step is to add a Rates Invoice text, to show up a text in the bill line. This step is optional, so can be skipped.)		The last step is to view the summary, then click on 'Add Rate', then system adds the rate.
This can be seen as below:

 


As seen above, price for prebooking has been successfully added for this accommodation for the given dates.

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Info
titleAlternative to Batch Rate update- Multiple accommodations

In the event that the above process fails, there is another alternative to add prices for accommodations, which is outlined below:

Navigate to 'Batch update' menu→ Click on 'Download template'. This will lead to a download of an excel sheet, which can be filled in with the required data (details of the import file added HERE), and follow the given steps:

Click on 'Import' button, and select the created file for the prebooking prices.

If file content is valid and there are no errors in the file, it should successfully start processing.The status of the import can be tracked on the screen; in case of a successful completion, it shows 'Completed' as below. However, in case of errors, the error message tells what is incorrect in the file. These can be fixed and the file can then be re-imported.

Completed:             

List of errors in file:  

Once the import is successful, it means prebooking prices have been added for all accommodations added in the file.

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Thereafter, continue with the reservation, and it gets saved as Prebooking reservation. 

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titlePrebooking button disabled in Reservation Manager?

In the event that the prebooking reservation was processed successfully (with the 'Initial' status), but in the last step the 'Prebooking' button remains disabled, as seen below:

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Check if the reservation category used to make the reservation (for instance, here let us consider the RC: Reservant) has the prebooking status excluded. This can be checked in Newyse under the Reservation Category module→ Excluded Status. In the first image, the 'Prebooking' status is currently excluded; on adding it to the left column and saving the changes (as in the second image), the button for prebooking in Reservation Manager should get enabled again.

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