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4. Check for location access for which prebooking configurations need to be made
Lastly, please Please check you have access to all the required locations (resorts), as that can also often result in errors during the configuration. To do so, go back to the 'Employee' menu in Backoffice manager, and navigate to your credential details. Head over to the 'Locations' card, and check the locations (and more locations can be added if required).
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Thereafter, continue with the reservation, and it gets saved as Prebooking reservation.
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In the event that the prebooking reservation was processed successfully (with the 'Initial' status), but in the last step the 'Prebooking' button remains disabled, as seen below:
Check if the reservation category used to make the reservation (for instance, here let us consider the RC: Reservant) has the prebooking status excluded. This can be checked in Newyse under the Reservation Category module→ Excluded Status. In the first image, the 'Prebooking' status is currently excluded; on adding it to the left column and saving the changes (as in the second image), the button for prebooking in Reservation Manager should get enabled again.
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