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In the event that the prebooking reservation was made successfullyprocessed successfully (with the 'Initial' status), but in the last step the 'Prebooking' button remains disabled, as seen below:
Check if the reservation category used to make the reservation (for instance, here let us consider the RC: Reservant) has the prebooking status excluded. This can be checked in Newyse under the Reservation Category module→ Excluded Status:
As seen above. In the first image, the 'Prebooking' status is currently excluded; on adding it to the left column and saving the changes (as in the second image), the button for prebooking in Reservation Manager should get enabled again.
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