Introduction
Autopay functionality is used to automatically charge the stored guest credit card for a reservation due instalment.
This functionality is limited to credit card payments only.
There are two types of autopay charges:
• Instalment autopay
• Reseller autopay
Instalment autopay
The instalment autopay charges guest credit card for the reservations whose instalment was due one day prior to the
execution of the auto pay script.
Features:
• Credit card is charged based on reservation due instalments.
• Runs only on production environment
• Runs hourly every morning between 01:00 – 05:00 UTC, so five times every day.
• If auto charge fails, a memo is added on reservation with the failure message.
• In case autopay charging is failed for the first transaction, the autopay script tries at max 5 times or X times
(as per retry configuration for a concern) to charge the same instalment.
Configuration:
• The autopay field should be set on for the payment term set configuration on the distribution channel. (Refer
Figure 2 on next page)
• The autopay payer checkbox should be on for enabling auto payments for the distribution channel and payer
should be selected in the auto payer combobox. (Refer Figure 1 on next page)
• Apart from the above some internal configuration is also needed which needs to be done by the payments
team.
Criteria for selections of due instalments:
• Instalments are due one day prior to the auto pay script execution date.
• Instalments status is Open or Partial
• Reservation should have status between PROVISIONAL and CHECKIN (both
included).
• Distributionchannel auto payer field should be set on and payer should be selected in
the autopayer combo box available in general settings of Distribution Channels. Also
payment term set auto pay field should be set on which is available in Distribution
Channels Payment Terms Tab.
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Reseller autopay
Reseller autopay is used for reseller bookings. For some resellers we receive a virtual credit card for a booking and
reseller autopay script charges such credit cards on the arrival date of the reservation.
Features:
• Credit card is charged based on reservation arrival date.
• Runs only on production environment
• Runs every hour every day.
• If auto charge fails, a memo is added on reservation with the failure message.
• In case autopay charging is failed for the first transaction, the autopay script tries at max X times (as per retry
configuration for a concern) to charge the same instalment.
Configuration:
• Distributionchannel auto pay field should be selected and payer should be configured in the autopayer
combobox. This configuration is used to create mutation (payment entry) for the selected payer on successful
payment.
• For enabling reseller autopay for a new concern, some backend configuration is needed and that needs to be
done by payments team.
Criteria for selections of due instalments:
• Generally all reseller reservations has virtual credit card stored and that is picked up for charging based on
reservation having virtual credit card stored and charging date is the arrival date of the reservation.