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Attributes | Definition |
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Accommodation | Within this header you will find 10 attributes to provide information about the accommodation on different levels of detail. This is based on the tree-structure in Maxxton Software Accommodation | It represents actual accommodation (object or unit). | Accommodation kind | This indicates what kind of accommodation it is. For example a villa, camping place, beach lodge or a chalet. | Accommodation Level 1 |
It shows level of Accommodation type in hierarchy configured in Maxxton Software under Location. Level 1 is the highest level while level 5 is the lowest level in hierarchy.
If less than 5 levels are configured in Maxxton Software, then for the remaining levels value from lowest level will be repeated. e.g. If there are only 2 levels of accommodation types are configured in Maxxton Software, then values in 2nd level will be repeated for level 3,4 & 5. | Accommodation Level 2 | Accommodation Level 3 | Accommodation Level 4 | Accommodation Level 5 | Accommodation Preference | This indicates if the object preference is added in particular reservation or not. | Accommodation Type | This indicates what type of accommodation it is. For example, "Accommodation", "Implied Accommodation" or "Accommodation Type"
Accommodation : it represents actual accommodation having Exclude availibility in BI is not checked. Implied Accommodation : it represents actual accommodation having Exclude availibility in BI is checked. Accommodation Type : it represents accommodation-type. | Number Of Accommodations | This will give the count of accommodations in particular reservation. |
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Accommodation Group | Within this header you will find 5 attributes to provide information about the accommodation groups Accommodation Group Level 1 |
Accommodation Groups are defined in the Maxxton Software. For example 'Family Homes' or 'Appartment'. 5 levels are defined, in which level 1 is the least detailed and level 5 is the most detailed.
| Accommodation Group Level 2 | Accommodation Group Level 3 | Accommodation Group Level 4 | Accommodation Group Level 5 |
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Arrival Date | Arrival Date | The exact date the customer is arriving | Arrival Date Day of Week | The day of the week the customer is arriving | Arrival Date ISO Week | The ISO week in which this date is classified | Arrival Date ISO Year | The ISO year in which this date is classified | Arrival Date Month | The month the customer is arriving | Arrival Date Quarter | The quarter the customer is arriving | Arrival Date Year | The year the customer is arriving |
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Completion Date |
Completion Date | The completion date of the survey | Completion Date Day of Week | The day of the week the the survey is completed | Completion Date ISO Week | The ISO week in which this date is classified | Completion Date ISO Year | The ISO year in which this date is classified | Completion Date Month | The month the the survey is completed | Completion Date Quarter | The quarter the the survey is completed | Completion Date Year | The quarter the the survey is completed |
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Customer | City | City of Origin of the customer. | Country | Country of Origin of the customer. | Number Of Persons | Number of persons in a reservation | Number Of Same Resort Visits | Number of visits of particular customer to same resort | Number Of Visits | Number of visits of particular customer to any resort |
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Departure Date | Departure Date | The exact date the customer is departing | Departure Date Day of Week | The day of the week the customer is departing | Departure Date ISO Week | The ISO week in which this date is classified | Departure Date ISO Year | The ISO year in which this date is classified | Departure Date Month | The month the customer is departing | Departure Date Quarter | The month the customer is departing | Departure Date Year | The year the customer is departing |
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Distribution Channel | With in this header you will find 7 attributes to provide information about the Distribution Channels Distribution Channel Brand | If used in MXTS, the brand of the distribution channel. | Distribution Channel Level 1 |
The distribution channel through which the reservation of the resource was made. Level 1 - 5 depends on the tree-structure in MXTS.
| Distribution Channel Level 2 | Distribution Channel Level 3 | Distribution Channel Level 4 | Distribution Channel Level 5 | Distribution Channel Type | Type of the distribution channel (e.g. Direct, Touroperator or Reseller). |
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Location | Location Country | This will give the country name of the Location (Resort) for which the work order is created. | Location Level 1 | It shows level of resorts in hierarchy configured in Maxxton Software. Level 1 is the highest level while level 5 is the lowest level in hierarchy. If less than 5 levels are configured in Maxxton Software, then for the remaining levels value from lowest level will be repeated. e.g. If there are only 2 levels of resorts are configured in Maxxton Software, then value of 2nd level will be repeated for level 3,4 & 5. | Location Level 2 | Location Level 3 | Location Level 4 | Location Level 5 |
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Question |
Is Mandatory Question | Whether particular question from survey is mandatory or not | Is Part Of Accommodation Average | Whether particular question from survey Is Part Of Accommodation Average or not | Question | Question which are asked in survey of particular reservation | Question Category | Category of questions asked in survey of particular reservation. | Question Kind | Kind of questions asked in survey of particular reservation. e.g. Object related or Non object related | Question Type | Type of questions from survey of particular reservation. e.g. Open, Opinion, Rating, Yeas/No |
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Questionnaire |
Question Group | Question group under which particular question is configured in Newyse / MXTS | Questionnaire | Questionnaire name |
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Reservation | With in this header you will find 2 attributes to provide information about the reservation category and survey reservation number Reservation Category | If used, the category of the reservation, for example the source of the reservation (by phone, e-mail or website) | Survey Reservation | Reservation number for which the survey ratings are received |
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Reservation Date | With in this header you will find 7 attributes to provide information with respect to the reservation dates for the generated Surveys Reservation Date | The exact date the reservation was created | Reservation Date Day of Week | The day of the week the reservation was created | Reservation Date ISO Week | The ISO week in which this date is classified | Reservation Date ISO Year | The ISO year in which this date is classified | Reservation Date Month | The month the reservation was created | Reservation Date Quarter | The quarter the reservation was created | Reservation Date Year | The year the reservation was created |
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Reservation Duration | Reservation Duration | The duration of the reservation calculated in days. For example: When the arrival day is Sunday and departure is two weeks later on Sunday, the reservation duration is 14 days | Reservation Duration Interval 30 Days | The 30-days interval in which a reservation is classified. For example: A reservation duration of 14 days is in this attribute classified in the interval 1 - 30 days | Reservation Duration Interval 5 Days | The 5-days interval in which a reservation is classified. For example: A reservation duration of 14 days is in this attribute classified in the interval 11 - 15 days | Reservation Duration Interval 7 Days | The 7-days interval in which a reservation is classified. For example: A reservation duration of 14 days is in this attribute classified in the interval 8 - 14 days |
Example to show that the different types of duration intervals overlap each other:
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Reservation Lag | Reservation Lag | The number of days between the reservation date and arrival date. This way you can see how many days in advance your customers are making a reservation. | Reservation Lag Interval 30 Days | The 30-days interval in which the reservation lag is classified. For example: A reservation lag of 33 days is in this attribute classified in the interval 31 - 60 days | Reservation Lag Interval 5 Days | The 5-days interval in which the reservation lag is classified. For example: A reservation lag of 33 days is in this attribute classified in the interval 31 - 35 days | Reservation Lag Interval 7 Days | The 7-days interval in which the reservation lag is classified. For example: A reservation lag of 33 days is in this attribute classified in the interval 29 - 35 days |
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Metrics | Definition |
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Average ratings | Average of ratings received |
Number of questions | Number of questions asked in a survey |
Ratings received | Rating received per question OR Total of rating received (for the attributes in dashboard) |