OTP stands for One Time Password. The OTP functionality is designed for cleaning or control employees that need to have access to the system, but only temporary. Most likely those employees are characterized by not having a real name or having no email address configured. Using a code retrieved by a supervisor, which is only valid for a short period of time, the user is able to log in. That log-in session is valid for 12h only. After that, the user will log out. |
First of all, the employees that require the OTP log-in should be configured as OTP employees in the software. This can be done in the Back Office Manager via the employee detail page or via the employee batch update. After OTP codes can be distributed through multiple modules of the system in order to enter them during the log-in process of the operations application.
The steps from here onwards are only possible once the OTP settings are enabled in the authorization server. It's not possible to enable this through any frontend functionality, so please contact us in case this needs to be enabled. |
There's a possibility for the MXTS user, to share an OTP code with either the control or the cleaning employee. Follow these steps:
If the distributor of the OTP code doesn't have access to MXTS (so the distributor is the control employee), then the below steps can be followed in order to get to an OTP:
The duration of the timer for which the code is valid is configurable. Please contact us in case you want to change the duration to a shorter or longer period |
The log-in process of the Operations application remains rather similar to the normal (no OTP) flow.
Screenshot 1
Screenshot 2
Screenshot 3
Screenshot 4
Screenshot 5 - Screenshot 6 - Screenshot 7 - Screenshot 8
- - -
Screenshot 9
&