Automatic copying of mandatory customer information for all travelling persons
- 1 Introduction
- 1.1.1 Conceptual flow
- 1.2 Initial setup
- 1.2.1 Prerequisites
- 1.2.2 Access
- 1.3 Configuration
- 1.4 Verification
- 1.5 Dependencies/Impacts
- 1.5.1 Dependencies
- 1.5.2 Impacts
- 1.6 Conclusion
Introduction
To make the reservation process more efficient, the system now automatically copies key customer details to all travel party members staying for the full reservation period. This enhancement reduces repetitive data entry, minimizes errors, and ensures that essential information is readily available.
Conceptual flow
Steps to execute the copying of mandatory customer information for all travel party members:
Create a new reservation.
Enter the customer details.
Initial setup
Prerequisites
The feature flag Copy important customer details to travel party members must be enabled.
Access
New reservation is created in the Reservation Manager. Also, the functionality validation is performed in the same module.
Configuration
Copy mandatory customer information to travel party members
In the Reservation Manager, create new reservation.
In the Customer details tab, enter the customer information in the corresponding fields on Customer tab.
The copy process also works for existing reservations when adding a new travel party member or updating an existing one.
Verification
In the Travel party tab the system copies the following fields from the main customer to all traveling persons staying for the full reservation period:
Last name
Zip code
Address details
City
Country
Phone number(s)
Email address
Dependencies/Impacts
Dependencies
There are no additional dependencies beyond those outlined in the prerequisites section.
Impacts
This functionality significantly enhances the reservation process by eliminating the need for users to chase the guests for mandatory information during reservation creation. Essential details for all in-house guests are readily available whenever needed, ensuring smooth operations.
Conclusion
By automating the transfer of important customer details, this feature simplifies reservation management and improves data accuracy. With essential guest information readily available, operations become more efficient, reducing the need for manual updates and follow-ups.