Guest information reporting and financial compliance
Spain and Italy have specific rules that require accommodation providers to share guest information with local authorities for identity verification within 24 hours of check-in. Compliance with these regional laws is crucial to ensure that guest data is reported correctly and within the required timeframe.
Identity Reporting Compliance
For Spain
All guest identity details must be submitted to the police within 24 hours of check-in.
Spain uses a single standard format for this report.
The completed file must be uploaded to the designated police portal.
For Italy
Similar to Spain, guest information must be submitted within 24 hours of check-in.
However, the process varies by province. Each province has its own police portal and requires different data fields to be filled in.
Ensure you check your province’s reporting requirements before submission.
Financial Compliance
In both Spain and Italy, financial reporting is tied to guest identity verification.
There are two types of customers involved:
Guest customer: the person booking and staying at the property.
Paying customer: the person making the payment but not staying at the property.
To ensure compliance:
The system must capture identity details and a tax identification code for any customer making a payment.
The tax identification code (name may vary by region) is mandatory for invoice generation.
This information ensures accurate taxation and appears on the printed invoice for audit purposes.