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How to send a notification based on a change event.


Used example: In this business scenario, a booking confirmation needs to be sent once a reservation becomes definitive.

How to create a change task

  1. Enter a name
  2. Choose the context  → reservation
  3. Choose the type of trigger → change
  4. Optional to enter a description

How to create an action

  1. Enter a name
  2. Choose a type of receiver → customer
  3. Select email report you want to send → "Booking confirmation"

How to create conditions

  1. Enter a name
  2. Choose a type of trigger → reservation status
  3. Specify reservation status change → provisional to definitive

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