Introduction
For the API, Web Manager, bookings engine, my environment and webservices we don't use database listeners. For this, we have a separate flow in place, because we require additional information (such as pre-calculated prices) in the Elasticsearch index.
We use Elasticsearch to store availability and prices. Elasticsearch is a search engine that provides fast searches and grouping of data (so-called aggregations).
The availability index consists of documents and each document represents a possible stay; it contains (among other fields) a resourceId, arrival date, duration, distribution channel, units, price, and possibly an offer code.
Only accommodation types meeting the following criteria will be indexed:
- Are released
- Have rentability
- Have prices
Index Modes
We have several index modes available which all have their requirements and benefits. Below you can find a matrix in which per index mode the requirements, benefits, and limitations are listed.
An overview of which customer uses which index mode can be found here: Index Modes.
Matrix
Length of Stay using Pricecache | Length of Stay using Cashflowrules | Nightly Rates on Unit level | Nightly Rates on Type level | ||
|---|---|---|---|---|---|
| Performance | Processing time (faster = more real-time) |  |  | | |
| Index size (smaller = faster search) | | | | | |
| Requirements | Nightly rate |
|  | | |
| Length of stay (LOS) rates | |  | | | |
| Every day departure | | | | | |
| Departure on specific days | | | | | |
| Difference in units of one accommodation type (e.g., amenities) | | | | | |
| Functional | Inheritance of prices | |  * | * | * |
| Length of stay price calculation | | | | | |
| Fixed rate offers (e.g., -20) | | | | | |
| Relative (percentual) offers (e.g., -10%) | | | | | |
| Offer that overrides accommodation price ("New price" offer) | |
| | | |
| X=Y offers (e.g., 7 days for price of 6) | | | | | |
| Exact period only offers | | | | | |
| Combination of offers (max. 2) | | | | | |
| Implies fixed amount per stay | | | | | |
| Implies fixed amount per night | | | | | |
| Implies with relative prices | | | | | |
| Implies on unit level | | | | | |
| Search amenity on location level | | | | | |
| Search amenity on type level | | | | | |
| Search amenity on unit level | | | | | |
| Gap configuration | | | | | |
| Reallocation | | | | | |
| Include unavailable units | | | | |
* Inheritance: only if the distribution channels are in the same representation, have the same rate types, and don't have unique specials.
Troubleshooting
To check why some availability is missing, see Checklist availability online.