Customer Care What's Improved Count of the unanswered messages in the Inbox In the employee dashboard inbox filter, the count of unanswered messages will be displayed for the selected inbox. Implemented a "Send Again" option for outgoing conversations
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In some cases, it is a possibility that the email is answered, but customer has not received it. Reasons could be, email went into the spam folder, or the email address was incorrect etc. When customer requests for the message again, it is very useful to have the option to resend the same message again. Customer Status - Historical Reservation Inclusion for Status Calculation The goal of this feature is to enable customer status determination by combining historical reservations with actual (current) reservations in Maxxton Software. By integrating data from the historical_reservation table, the system is allowed to consider past reservations without requiring extensive historical configuration. This ensures that newly onboarded clients using Maxxton Software are not disadvantaged due to a lack of historical data in their system. -
The header of the Unified Inbox is redesigned for a better user experience by improving usability, navigation and clarity. The header of the All Message Screen is redesigned for better user experience, by simplifying access to key functionalities, making navigation intuitive, and offering actionable insights at a glance.
| Alternate email and phone numbers can be added now without getting errors.
The notification email's recipient remains unchanged once it is sent
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The notification email's recipient remains unchanged once it is sent and any subsequent changes to the customer's email address will not affect past notifications.
What's Fixed -
Resolved the issue where errors occurred when adding alternate email and phone numbers.
Content Manager What's Improved Media management improvements in Content Manager
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A series of improvements are going to be released for the Media Management in the upcoming months. These enhancements to the Media Management Home page improve usability, aesthetics, and workflow efficiency. A few examples are - Redesigned Home page with advanced search and filter bar, streamlined file/folder view, and new upload options (computer/URL).
- Introduced Create folder functionality for better media organization.
- Enhanced the file actions like, added download, rename, and delete options for improved media management.
Ease of viewing the Amenity linking to Units and Accommodation types
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In the Amenities menu, in Configuration, improvements are added to easily view and filter on the linking of Units and Accommodation types. Here is a glimpse - Enhanced Linked Locations, Accommodation types, and Units view with tabbed interface and advanced search filters.
- "Linked to" and "Linked type" columns are added for improved relationship visibility to showcase where the Amenity is linked.
- Clickable names are implemented for easy navigation and detail view options.
- Advanced search filters across Locations, Accommodation types, and Units sections are introduced.
Operations Manager What's New | Print Newyse work order reports through Fancy reports integrated in the operations manager The reports which were previously accessed and printed from Newyse search work order module, are now seamlessly integrated into the Work Orders module within the Operations Manager. This enhancement allows the selection of work orders with ease and print desired reports directly from the module in either PDF or spreadsheet format.
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