How to send an immediate notification for a specific event.
Table of Contents maxLevel 3 minLevel 3
In this business scenario, the name of an accommodation type has changed and customers that booked this type and arrive within 60 days need to be informed.
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How to create a manual task
- Enter a name
- Choose the context → reservation
- Choose type of trigger → manual
- Optional to enter a desciption
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How to create an action
- Enter a name
- Choose a type of receiver → customer
- Select email report you want to send → "Name change of reserved accommodation"
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How to create conditions
- Enter a name
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- And →
- Subcontext: Reservation
- Parameter: Location
- Operator: Equals
- Value: choose the
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- required location
- And →
- Subcontext: Reserved Item
- Parameter: Reserved resource id
- Operator: Equals
- Value: choose the applicable accommodation type ID
- And →
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4. Enable task and execute (please don't forget to delete or de-activate task after execution in order to prevent sending the notification multiple times)
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- Subcontext: Reservation
- Parameter: Arrival date
- Operator: Is before or on
- Value: Current date (meaning today)
- Plus or Minus: Plus 60 days