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Execute a task based on a manual event
Execute a task based on a manual event
How to send an immediate notification for a specific event.
Used Business scenario: The name of an accommodation type has changed and customers that booked this type and arrive within 60 days need to be informed.
How to create a manual task
- Enter a name
- Choose the context → reservation
- Choose the type of trigger → manual
- Optional to enter a description
How to create an action
- Enter a name
- Choose a type of receiver → customer
- Select email report you want to send → "Name change of reserved accommodation"
How to create conditions
- Enter a name
- And → Fill in the condition
- Subcontext: Reservation
- Parameter: Location
- Operator: Equals
- Value: choose the required location
- And → Fill in the condition
- Subcontext: Reserved Item
- Parameter: Reserved resource id
- Operator: Equals
- Value: choose the applicable accommodation type ID
- And → Fill in the condition
- Subcontext: Reservation
- Parameter: Arrival date
- Operator: Is before or on
- Value: Current date (meaning today)
- Plus or Minus: Plus 60 days
, multiple selections available,
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