How to send an immediate notification for a specific event.

Used Business scenario: The name of an accommodation type has changed and customers that booked this type and arrive within 60 days need to be informed.

How to create a manual task

Enter a name
Choose the context → reservation
Choose the type of trigger → manual
Optional to enter a description

How to create an action

Enter a name
Choose a type of receiver → customer
Select email report you want to send → "Name change of reserved accommodation"

How to create conditions

Enter a name
And → Fill in the condition
1. Subcontext: Reservation
2. Parameter: Location
3. Operator: Equals
4. Value: choose the required location
And → Fill in the condition
1. Subcontext: Reserved Item
2. Parameter: Reserved resource id
3. Operator: Equals
4. Value: choose the applicable accommodation type ID
And → Fill in the condition
1. Subcontext: Reservation
2. Parameter: Arrival date
3. Operator: Is before or on
4. Value: Current date (meaning today)
5. Plus or Minus: Plus 60 days

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