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N.B.: When editing the rates of your offer, you are only able to change the selected amount (i.e. change the discount from 20% to 30%) and the translations. You are not able to edit the arrival & book dates of your offer. If you have made a mistake in any of those dates, you will have to remove or block the rate and create a new one. Please note that the offer module is being reviewed and will soon be updated with usability improvements in the near future.
Offer Combination
It is possible to combine offers together. However, there are certain rules & best practices that need to be followed. Within an offer, you will find a Combinations Card which has 2 sub-tabs :
- Combinations
- Linked in other combinations
Here are some best practices for setting up Offer combinations in MXTS :
A specific rate can only have a maximum of 2 Offers (automatically) added in the price compare step. More Offers can be added to the booking but this will need to be done manually by the user.
The “Combinations” sub-tab refers to what other resources the current offer is associated with (link from this offer to other resources).
The “Linked in other combinations” sub-tab refers to which other resources are associated to the current offer (link from other resources to this offer). This tab should not be used during Offer combination configuration. It will be automatically populated once a given combination has been established.
The “Combinations” tab should not have more than 1 offer linked for the same stay dates. If the stay dates are not overlapping, then it is possible to have more combinations but it is still not recommended.
When combining offers, it is important to do the combination link from the offer with more restricted rules to the one with less restricted rules. For example, a long stay offer should not be linked to an early booking offer, but rather the early booking offer should be linked to the long stay offer.
Only use the combination feature for Offers that need to be shown together in the price compare. If an Offer is always added after a booking is already created, then there is no need to add that offer to a combination.
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| Please note that our system can automatically pick up only 2 offers that are simultaneously applicable (i.e. Long stay + Early booking) via either Reservation Manager or via API. If 3 offers are automatically applicable, the system will not show a rate with the 3 offers to the user, but only 2 (the ones offering the best price will be selected). However, it is still possible to have 3 offers within a booking. The 3rd offer (or more) can be manually selected by the user once a rate has been selected and booked. |
Conclusion
Offers are a used to provide discounts to your guests. These discounts can be used to incentivize your guests to make certain decisions that benefit your business. Offers can be either open or hidden, which has an impact on who can see the offer and how to find it. Setting up offers takes time, but allows for flexibility in order to fit almost any business scenario depending on your needs.It is also possible to link offers together. To know more about combining offers, please see here.
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