Introduction
For the API, Web Manager, bookings engine, my environment and webservices we don't use database listeners. For this, we have a separate flow in place, because we require additional information (such as pre-calculated prices) in the Elasticsearch index.
We use Elasticsearch to store availability and prices. Elasticsearch is a search engine that provides fast searches and grouping of data (so-called aggregations).
The availability index consists of documents and each document represents a possible stay; it contains (among other fields) a resourceId, arrival date, duration, distribution channel, units, price, and possibly an offer code.
Only accommodation types meeting the following criteria will be indexed:
- Are released
- Have rentability
- Have prices
Index Modes
We have several index modes available which all have their requirements and benefits. Below you can find a matrix in which per index mode the requirements, benefits, and limitations are listed.
An overview of which customer uses which index mode can be found here: Index Modes.
Matrix
Length of Stay using Pricecache | Length of Stay (LOS) using Cashflowrules | Night Rates on Unit level | Night Rates on Type level | ||
|---|---|---|---|---|---|
| Performance | Processing time (faster = more real-time) |  |  | | |
| Index size (smaller = faster search) | | | | | |
| Requirements | Rate Option - Night rates |
|  | | |
| Rate Option - Length of stay rates | |  | | | |
| Every day departure | | | | | |
| Departure on specific days | | | | | |
| Difference in units of one accommodation type (e.g., amenities) | | | | | |
| Functional | Inheritance of prices | |
| | |
| Length of stay price calculation | | | | | |
| Fixed rate offers (e.g., -20) | | | * | * | |
| Relative (percentual) offers (e.g., -10%) | | | * | * | |
| Offer that overrides accommodation price ("New price" offer) | |
|
| ** | |
| X=Y offers (e.g., 7 days for price of 6) | | | | | |
| Subject-based offers | | | | | |
| Exact period only offers | | | | | |
| Combination of offers (max. 2) | | | | | |
| Implies fixed amount per stay | | | | | |
| Implies fixed amount per night | | | | | |
| Implies subject-based | | | | | |
| Implies with relative prices | | | | | |
| Implies on unit level | | |
| | |
| Search amenity on location level | | | | | |
| Search amenity on type level | | | | | |
| Search amenity on unit level | | | | | |
| Gap configuration | | | | | |
| Reallocation | | | | | |
| Include unavailable units | | | | |
* only if configured with nightly or consumption rates.
** only when the offer is "exact period only".
Troubleshooting
To check why some availability is missing, see Checklist availability online.