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Reseller Description

Booking.com is a Dutch online travel agency that was founded in 1996 in the Netherlands and is a subsidiary of Booking Holdings. It is basically a global online platform/website where Hotels can list their properties and guests can book them to book accommodation all over the globe. The general principle of Booking.com regarding private listings is that you create an account at their side, fill it with the necessary information/configuration and start posting your listings. As soon as your listing becomes publicly available, the guests may book your property.

There are lots of built-in features at Booking.com that will simplify your operations. For example, there is a calendar of bookings that are designed to allow you effectively manage upcoming reservations and unbooked days. Another great feature of Booking.com is an option to set up deals and promotions to attract more customers like Last-Minute Deal, Early Booker Deal, etc. 

Tasks supported by this connection

  1. Export Availabilities and LOS (Length of stay)

  2. Export Prices(Multiple rate types)
    We have two types of Pricing 
    a) Per day pricing:
        Per Night prices are sent directly as they are configured in ‘Rates’.  Special Prices cannot be sent to Booking.com for ‘Per day’ prices as the price cache is not used for the same
    - Close room restrictions
    - Minimum Length of stay restrictions
    - Close to arrival restrictions
    - Close to Departure restrictions
    b) Length of stay pricing
        In length of stay pricing (LOS), for every Arrival Date Maximum stay Prices are sent. Firstly, the LOS Prices get uploaded on Price Cache where the final price is calculated by considering special and other factors and then from there the final Prices are sent to Booking.com. 
    Example:
    For 1st October,2022: 3 Nights Prices are configured as 350. So for 1st Oct Prices will be sent as:
    -- 1 Night prices: 0
    -- 2 Night Prices: 0
    -- 3 Night prices: 350
    LOS prices take time to get reflected at Booking.com website as the prices will first get reflected on ‘Price cache’ and then those Prices are Exported to Booking.com

  3. Import Reservations (Multiple rate types)
    - Confirmation(Reservation status to Provisional)
    - Modification: The task that we support in modification request are

    o   Arrival/departure dates change
    o   Guest name change

    o   Credit card details change

    o   Room change

    o   Guest number(Subjects) change

    o   Add-ons change
    - Cancellation (Reservation status to Cancelled OR Declined, as per client choice)

Steps to connect with Reseller

  1. Client gets in touch with Booking.com to create hotels and rooms at their side and do necessary configuration.

  2. Simultaneously client is requested to create the Booking.com reseller in MXTS. The steps to create/activate a new connection are shown on Reseller Configuration

  3. Above step will create the Booking.com reseller in MXTS and the system will auto add mandatory settings, however, the remaining configuration related to linking of properties needs to be taken care of by the user

  4. Client is requested to create a JIRA ticket with a heading like “Connection with Booking.com” and add all important information in the same and assign the ticket to support-connection@maxxton.com so the connection team is aware of your interest in connecting with the reseller and they can assist you with all the queries you post in this ticket

  5. Create a new DC for the reseller Booking.com and make sure that all the identified resources should have that DC selected/added in their representation

  6. Create an employee if not present and make sure that the AO (Admin Organisation) & all the Resorts are linked to the newly created employee

  7. Create the linking for Booking.com hotel/room with MXTS properties in Linked Accommodation Types card. Please click on Reseller Configuration to see steps on how it is done.

  8. Once the above process is done, please contact Booking.com to open/add that specific property/location for Maxxton and then inform support connection team about the same through the JIRA ticket

  9. support connection team will complete a few final steps and make price & availability uploads for the linked properties to Booking.com

  10. You can then monitor the reseller Booking.com from the /wiki/spaces/TP/pages/13699583

Supported settings/features

There are a lot of supported settings/features that Maxxton offers to their customers which adds value to their connection with Booking.com. Few of the settings are mandatory settings related to the endpoints, etc, which get added by the system automatically when user create the Booking.com reseller in MXTS. However, a few other feature settings can give you much-needed convenience in setting up certain things your way.

For example, the feature setting “Availability Days” allows users to define the number of days for which they wish availability to get uploaded too. That is if the user enters a value of this setting as 365, every day the system will send availability for the next 365 days (of the linked properties).

Another setting “Price Override Billline” override the bill lines of reservation with the value of the connection bill lines

Similarly, there are a lot of other ‘feature settings’ which would give free hand to user to configure certain things at Booking.com their way. All those settings can be viewed in the ‘Additional Features’ card (Reseller connection configuration). The description of each setting is mentioned next to it and to know how these settings are linked please refer to “How to Add feature”. 

Important things to be noted

  1. Booking.com can be linked Manually as well as through Content API. In Manual linking process client’s needs to first create the location and its properties at Booking.com and make sure all the configuration is in place on reseller side and then do the linking of properties in MXTS. However, in ‘Booking.com Content API’ the client has to link properties in MXTS, and then the system will auto-create the properties on Booking.com side. User will have to make sure that all the necessary/mandatory configuration that is required for a property to get created on Booking.com is in place

  2. For Booking.com connection, we link the Accommodation on type level, as the units never come in picture to link, the reservability which we send is always picked from Acco-type level. However, we have 2 options to send the reservability to Booking.com:
    (a)    Type Level Reservability
    In this option, we send the reservability from type level along with number of nights of longest duration unit available as max stay. The drawback of this is that we send the reservability from type level along with number of nights of longest duration unit available as max stay.
    (b)    Unit Level Reservability
    In this option, for each arrival day, we first get the longest duration unit available, and then we count the number of units available for that duration, and then that count is sent to Booking.com as reservability along with unit duration as max stay.

 

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