How to send an immediate notification for a specific event.
In this business scenario, the name of an accommodation type has changed and customers that booked this type and arrive within 60 days need to be informed.
1. Create manual task
- Enter a name
- Choose the context → reservation
- Choose type of trigger → manual
- Optional to enter a desciption
2. Create action
- Enter a name
- Choose a type of receiver → customer
- Select email report you want to send → "Name change of reserved accommodation"
3. Create conditions
- Enter a name
- And → choose the applicable location
- And → choose the accommodation type ID
- And → arrival date is between today and 60 days
4. Enable task and execute (please don't forget to delete or de-activate task after execution in order to prevent sending the notification multiple times)
