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Clients can link with Airbnb in two ways, they can link their AccoAccommodation-types of the Location or they can even link individual Units along with Airbnb.

Tasks Supported by this Connection

  1. Export Availabilities
    Airbnb can be linked on Accommodation-type level as well as on the Unit level, so when we link on the Accommodation-type level the system sends reservability from the type level, and when the linking is on the Unit level then the system sends availability for that individual unit.
    Apart from the reservations that are already created for certain dates, please note that there are other factors that can even hamper the availability at Airbnb like:
    LOCK: User can add LOCK to the Acco-type/unit which will block the availability of that property for a certain period of time for all the DC’s. That is no one could book that Acco-type/unit for the date on which LOCK is added. For such dates on which Lock is added, we send ‘Zero’ availability to the reseller.
    Stop-Sale: Another thing that can impact the availability of the property is “Stop-Sale”. In ‘Stop-sale’ user can define blocking of Acco-type/Unit for a specific Reseller (i.e. for a specific DC used for the reseller). This will make sure that the property is blocked for booking for a specific DC (and not for all the DC’s). More information on the Stop-sale like how it is added and what are the different types of Stop-sale is defined at Reseller configuration → Stop saleReservability is exported to Airbnb either from accommodation type or unit depending upon the linking level the client chooses in Maxxton.
    In addition to existing reservations, it's important to consider other factors that can affect the availability of properties on Airbnb:

    1. LOCK: Users can apply a 'lock' status to an Accommodation-type or unit, effectively blocking its availability for a specified period across all Distribution Channels (DCs). During this time, the property cannot be booked, and the system communicates 'Zero' availability to resellers.

    2. Stop-Sell: Another factor impacting availability is the 'Stop-Sell' feature. With 'Stop-Sell,' users can designate the blocking of an Accommodation-type or unit for a specific Reseller (associated with a particular DC). This action restricts bookings for that Reseller only, while availability remains unaffected for others. Detailed instructions on adding and configuring different types of 'Stop-Sell' are available under Reseller configuration → Stop-sell

  2. Export Prices(Multiple rate types)
    We have two types of Pricing pricing 

    1. Per day pricing: Per Night day prices (nightly prices) are sent directly as they are configured in ‘Rates’.  Special Prices  It's important to note that special prices cannot be sent to Airbnb for ‘Per day’ prices as the price cache is not used for the same

      1. Close room restrictions

      2. Minimum Length of stay restrictions

      3. Close to arrival restrictions

      4. Close to Departure restrictions

      when on ‘Per day’ pricing.

    2. Length of stay pricing: In length of stay pricing (LOS), for every Arrival Date Maximum stay Prices maximum stay prices are sent for each arrival date. FirstlyInitially, the LOS Prices prices get uploaded on Price Cache where the final price is calculated by , considering special and other factors and then from there the final Prices are sent to Airbnb

      Example:
      For 1st October,2022: 3 Nights Prices are configured as 350. So for 1st Oct Prices will be sent as:
      1 Night prices: 0
      2 Night Prices: 0
      3 Night prices: 350
      LOS prices take time to get reflected at Airbnb website as the prices will first get reflected on ‘Price cache’ and then those Prices are Exported to Airbnb

    Import Reservations (Multiple rate types)
    We support the below reservation requests

Steps to connect with “Airbnb”

Supported settings/features

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    1. . Subsequently, then these final prices are exported to Airbnb.

  2. Import Reservations (Multiple rate types)
    We support the below reservation requests

    1. Acceptance - It is a new reservation request

    2. Alteration - It is a modification request

    3. Cancellation - It is a cancellation request

Steps to connect with “Airbnb”

  1. Contacting Airbnb: Reach out to Airbnb to establish your hotel or room listings and complete necessary configurations.

  2. Setting Up Airbnb Reseller in MXTS: Concurrently, create an Airbnb reseller in MXTS. Instructions for creating/activating a new connection are provided Reseller Configuration

  3. Configuration Completion: Upon creating the Airbnb reseller in MXTS, mandatory settings such as endpoints and credentials will be automatically added by the system. However, the user is responsible for completing the remaining configuration tasks related to linking locations/properties.

  4. Opening a Support Ticket: Generate a JIRA ticket titled "Connection with Airbnb" and include all pertinent information. Assign the ticket to support-connection@maxxton.com. This ensures that the connection team is notified of your intention to connect with the reseller and can assist with any queries posted in the ticket.

  5. Creating a New Distribution Channel (DC): Establish a new DC specifically for the Airbnb reseller. Ensure that all identified resources are associated with this DC.

  6. Employee Setup: If necessary, create a new employee and link the Admin Organization (AO) and all resorts to the newly created employee

  7. Preparation and Configuration: Verify that all prerequisites and mandatory configurations outlined by Airbnb are completed within the Maxxton software for each location and its accommodations. This ensures that the system can utilize this information to create properties on the Airbnb platform.
    Below is the list of the prerequisite (mandatory configuration) defined by Aibrnb that needs to be in place to make property LIVE on the Airbnb side:

    Basic Details:

    1. Bathrooms

    2. Bedrooms

    3. Property Type

    4. Amenities (At least 5)

    5. Cancellation Policy(To be saved in setting from the below list only, for more details please refer to https://www.airbnb.co.in/home/cancellation_policies )

      1. Flexible

      2. Moderate

      3. Strict

      4. Super_strict_30

      5. Super_strict_60

    Location:

    1. Geo Code (lat/long)

    2. Address1

    3. State Code

    4. City

    5. Country Code

    Description:

    1. Language

    2. Name

    3. Short Description

    Photo: A minimum of 6 images are required to be present for the property that is to be linked

    1. Description or Name

    2. URL

  8. Linking Airbnb Hotel/Room with MXTS Properties: Navigate to the Linked Accommodation Types card to initiate the connection process. It's important to note that for Airbnb, clients have the option to list Accommodation-types or individual Units on the Airbnb website. Decide on the type of linking required and contact the 'Support Connection' team with the list of Locations and their accommodations/units for connection. The team will generate "Access token & Refresh token" for individual Locations via the Airbnb portal, serving as credentials for accessing the locations on Airbnb's platform.
    Please click on Reseller Configuration to see steps on how the linking of Accommodation(s) is done in Maxxton software.

  9. Completion of Linking: Once the linking process is complete, connect with the 'Support Connection' team again. They will finalize the setup by creating Job schedulers for property creation (listing generation) on the Airbnb side and setting up Jobs for uploading prices and availability to Airbnb..

  10. Upload Verification: 'Support Connection' will ensure successful uploads for the linked properties and provide updates accordingly.

  11. Monitoring the Airbnb Reseller: You can monitor the reseller Airbnb from /wiki/spaces/TP/pages/13699583

Supported settings/features

Maxxton offers a range of supported settings and features that enhance the connection with Airbnb, providing added value to our customers. While some settings, such as mandatory endpoints, are automatically added by the system when creating the Airbnb reseller in Maxxton software, others offer flexibility and convenience in customizing your setup.

Airbnb specific settings are mentioned below:

  1. Reseller tagline code
    This is a ‘dynamic field’ setting and through this setting user can choose to send Airbnb specific accommodation/unit names to Airbnb.

  2. Welcome Message
    Another dynamic field setting that enables you to define a customized welcome message for guests making bookings on the Airbnb website.

  3. Allows Child
    This dynamic field setting, defined at the accommodation/unit level, notifies Airbnb that children are allowed at the specific property.

  4. Allows Infant
    A dynamic field setting that is defined at the accommodation/unit level, this setting notifies Airbnb that infants are allowed at the specific property.

  5. Cancellation Policy
    This setting can be added per Location, allowing users to send location-specific cancellation policies to Airbnb. Airbnb's cancellation policy codes include Flexible, Moderate, Strict, Super_strict, and Long-term..