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StepStep descriptionResponsibleTicket
1AProvide email template to inform customersClient
1BCreate email (template) to inform customersMaxxton
1C

Inform customers about upcoming voucher (Email #1)
Create a Notification Manager task. Conditions determine which reservations get the email. In the Action the email template can be selected and the validation status should be updated to "park 1".

Client
2AConfigure voucher extras 
Both the voucher extra and the adjustment voucher
Maxxton
2BConfigure voucher configurationMaxxton
3C

Run script to process the affected reservation and generate vouchers

This is a Maxxton Developed script that will add a specific Corona extra, see voucher generation

Maxxton
4AProvide email template to send vouchers to customersClient
4BCreate email (template) to send vouchers to customersMaxxton
4CSend vouchers to the clients (Email #2)
Create a Notification Manager task. Condition to select all reservations having the Validation status "Park 1". In the Action the email template can be selected and the Validation status should be updated to "park 2".
Client
5Develop an online feature to redeem the voucher online.Maxxton
6AProvide email template to send instructions on how to redeem the voucher onlineClient
6BCreate an email (template) to send instruction on how to redeem the voucher (Email #3)Maxxton
6CSend vouchers to the clients (Email #3)
Create a Notification Manager task. Condition to select all reservations having the Validation status "Park 2". In the Action the email template can be selected and the Validation status should be updated to "sent".
Client
7Redeem voucher online Customer
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