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The objectives of this procedure:

  • Clear financial control of the number and amount of vouchers given and outstanding
  • No payment to owners in case of a transfer to a voucher
  • No VAT payment on the vouchers
  • Marketing reporting in vouchers and re-bookings

To achieve this, we will delete all resources in the existing reservation (including the accommodation) and add a new resource (type extra) with the value of the paid amount by the guest. 

Items to be configured:

The following items needs to be configured. Best is to have 1 parent ticket - Convert bookings to vouchers - and link the other tickets to this main ticket to ensure all steps are clear. Items you can configure without assistance of Maxxton can be done without creating a ticket.

  • Ledgers
    • The ledgers will be used for the accounting. We suggest to create the ledgers with 0% VAT. In this way we can track the outstanding and collected vouchers. Most clients will run Revenue Distribution after check-out, so in this case the amount of outstanding and collected vouchers will only be visible in the General Ledger after the voucher was converted again to a booking and guest has stayed on the resort.  
      • Outstanding voucher amount
      • Collected voucher amount
  • Holding Report Group
    • In the report groups you can define the structure of how you would like to report the new extra's / vouchers. In this way, as soon vouchers are converted back to reservations, you can run reports in Microstrategy or Powerplay with the Outstanding en converted amount and numbers per resort


  • Extra's 
    • We need 2 extra's to track what is outstanding and what is converted. The description of these extra's needs to be decided by the resort, so the description below is just an example. 
      • 'Corona voucher previous booking' 
      • 'Corona voucher collected' 
    •  Both extra's will need to have:
      1. Ledgers as configured in first point
      2. Customizable amount selected, so the amount can be adjusted in the reservation (info) Will not work manually in MXTS without 
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      3. Holding report group as configured in the second point
      4. Rentability completely open
      5. Rate with 0 amount, as the amount will be adjusted to the paid amount via the script
      6. Mark as optional for all parent accommodation type (to be done by script for larger concerns)
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