Email communication channel using OAuth2.0

Owned by Shrey Soni
Last updated: May 23, 2023 by Elwin Vreeke
1 min read

OAuth2.0 authentication is different from basic authentication, and for that, some configuration needs to be done on the respected cloud platforms.

Outlook → Azure

Gmail → Google cloud

In Customer Care, we currently support only Outlook (Azure) OAuth 2.0.