Check in / Check out

Owned by Marina Joziasse
Last updated: May 04, 2022
3 min read



Purpose of this article is to explain how to use the Check in/Check out menu in the Front office manager.



Permissions

There are several permissions for the Check in/Check out menu that can be put into different roles and can be assigned to the employees, below the most important ones

More of these permissions can be find in the Back office manager

Reservation details

  1. Click on any tile from the Dashboard to open the Check in/Check out menu in the Front office manager
  2. The list shows the basic details of all reservations arriving or departing today
  3. Extra columns can be selected from the column set by opening the column set on top on the right side 
  4. Reservation list can be printed
  5. There is a select one/select multiple/select all option to check in/check out multiple reservations in one run without checking any reservation details
  6. There is a search bar on top of the list to find matching reservations
  7. There is a sort option on the columns
  8. Reservation can be opened from the list by clicking random on a reservation
  9. The different card details can be shown open/closed to show the user the most important details by default
  10. User will be able to check/add/update the reservation details as booked add-ons, preference, work order details, used energy, bill details etc.
  11. User will be able to add/edit memo's
  12. User will be able to open the reservation in the Reservation manager
  13. User will be able to print debit card, key card
  14. User will be able to print or email pdf reports
  15. User will be able to charge a possible amount due via cash/online/stored credit card
  16. User will be able to add/cache via voucher
  17. User can view the customer status to welcome the customer as a loyal guest
  18. user will be able to check/complete the travel party details of all traveling guests
  19. User will be able to check in/check out the reservation (with or without due amount), depends on the linked employee permission
  20. User will be able to print personal cards from the travel party details > a specific template and report are needed, and required in the report name is the word > cards, e'g. swimming pool cards/personal cards