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Reseller Description

Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodations around the world — online or from a mobile phone or tablet.

Clients can link with Airbnb in two ways, they can link their Acco-types of the Location or they can even link individual Units along with Airbnb.

Tasks Supported by this Connection

  1. Export Availabilities
    Airbnb can be linked on Accommodation-type level as well as on the Unit level, so when we link on the Accommodation-type level the system sends reservability from the type level, and when the linking is on the Unit level then the system sends availability for that individual unit.
    Apart from the reservations that are already created for certain dates, please note that there are other factors that can even hamper the availability at Airbnb like:
    LOCK: User can add LOCK to the Acco-type/unit which will block the availability of that property for a certain period of time for all the DC’s. That is no one could book that Acco-type/unit for the date on which LOCK is added. For such dates on which Lock is added, we send ‘Zero’ availability to the reseller.

    Stop-Sale: Another thing that can impact the availability of the property is “Stop-Sale”. In ‘Stop-sale’ user can define blocking of Acco-type/Unit for a specific Reseller (i.e. for a specific DC used for the reseller). This will make sure that the property is blocked for booking for a specific DC (and not for all the DC’s). More information on the Stop-sale like how it is added and what are the different types of Stop-sale is defined at Reseller configuration → Stop sale

  2. Export Prices(Multiple rate types)
    We have two types of Pricing 

    1. Per day pricing: Per Night prices are sent directly as they are configured in ‘Rates’.  Special Prices cannot be sent to Airbnb for ‘Per day’ prices as the price cache is not used for the same

    2. Length of stay pricing: In length of stay pricing (LOS), for every Arrival Date Maximum stay Prices are sent. Firstly, the LOS Prices get uploaded on Price Cache where the final price is calculated by considering special and other factors and then from there the final Prices are sent to Airbnb

      Example:
      For 1st October,2022: 3 Nights Prices are configured as 350. So for 1st Oct Prices will be sent as:
      1 Night prices: 0
      2 Night Prices: 0
      3 Night prices: 350
      LOS prices take time to get reflected at Airbnb website as the prices will first get reflected on ‘Price cache’ and then those Prices are Exported to Airbnb

  3. Import Reservations (Multiple rate types)
    We support the below reservation requests

    1. Accept (i.e. Confirmation – Reservation status to Provisional)

Steps to connect with “Airbnb”

  1. The client gets in touch with Airbnb to create hotels and rooms on their side and do the necessary configuration.

  2. Simultaneously, the client is requested to create the Airbnb reseller in MXTS. The steps to create/activate a new connection are shown on Reseller Configuration

  3. Above step will create the Airbnb reseller in MXTS and the system will auto add mandatory settings (like Endpoints, credentials settings etc), however, the remaining configuration related to linking of locations/properties needs to be taken care of by the user

  4. Client is requested to create a JIRA ticket with a heading like “Connection with Airbnb” and add all important information in the same and assign the ticket to support-connection@maxxton.com so the connection team is aware of your interest in connecting with the reseller and they can assist you with all the queries you post in this ticket

  5. Create a new DC for the reseller Airbnb and make sure that all the identified resources should have that DC selected/added in their representation

  6. Create an employee if not present and make sure that the AO (Admin Organization) & all the Resorts are linked to the newly created employee

  7. Make sure all the prerequisite (mandatory configuration) mentioned by Airbnb are configured in Maxxton software for the Location and its Accommodations so the system can use that information to create the properties on the Airbnb side.
    Below is the list of the prerequisite (mandatory configuration) defined by Aibrnb that needs to be in place to make property LIVE on the Airbnb side:

    Basic Details:

    1. Bathrooms

    2. Bedrooms

    3. Property Type

    4. Amenities (At least 5)

    5. Cancellation Policy(To be saved in setting from the below list only, for more details please refer to https://www.airbnb.co.in/home/cancellation_policies )

      1. Flexible

      2. Moderate

      3. Strict

      4. Super_strict_30

      5. Super_strict_60

    Location:

    1. Geo Code (lat/long)

    2. Address1

    3. State Code

    4. City

    5. Country Code

    Description:

    1. Language

    2. Name

    3. Short Description

    Photo: A minimum of 6 images are required to be present for the property that is to be linked

    1. Description or Name

    2. URL

  8. Create the linking for Airbnb hotel/room with MXTS properties in Linked Accommodation Types card. Kindly note that for Airbnb client has the option to list Accommodation-types on Airbnb website (Accommodation type linking), and they can even choose to list the individual Units on Airbnb (Unit level linking).
    - Once you decide on which type of linking is to be done, please contact ‘support connection’ with the list of Locations & its accommodations/units that you want to connect. 'Support connection’ team will then complete the manual step of generating an “Access token & Refresh token” for individual Locations with the help of Airbnb portal. These tokens are nothing but kind of credentials for accessing the individual locations on Airbnb side.

  9. Please click on Reseller Configuration to see steps on how the linking of Accommodation(s) is done in Maxxton software.

  10. Once the linking is done, kindly connect ‘Support Connection’, and they will complete a few final steps like creating Job schedulers that will create the properties on the Airbnb side (listing generation) and also create Jobs for uploading prices & availability to Airbnb.

  11. Post this ‘Support connection’ will make sure that the uploads are done successfully for the linked properties and then update you regarding the same

  12. You can then monitor the reseller Airbnb from the /wiki/spaces/TP/pages/13699583

Supported settings/features

There are a lot of supported settings/features that Maxxton offers to their customers which adds value to their connection with Airbnb. A few of the settings are mandatory settings related to the endpoints, etc, which get added by the system automatically when the user creates the Airbnb reseller in Maxxton software. However, a few other feature settings can give you much-needed convenience in setting up certain things your way.

Airbnb specific settings are mentioned below

  1. Reseller tagline code
    This is a ‘dynamic field’ setting and through this setting user can choose to send Airbnb specific accommodation/unit names to Airbnb.

  2. Welcome Message
    This is a ‘dynamic field’ setting with the help of which you can define a customized welcome message that will be shown to the guest making the booking on the Airbnb website.

  3. Allows Child
    This is a ‘dynamic field’ setting that needs to be defined at the accommodation/unit level which will basically notify Airbnb that the child is allowed at the specific property

  4. Allows Infant
    This is a ‘dynamic field’ setting that needs to be defined at the accommodation/unit level which will basically notify Airbnb that the infant is allowed at the specific property

  5. Cancellation Policy
    This setting can be added per Location in order for users to send location-specific cancellation policies to Airbnb. These are the cancellation policy codes of Airbnb: Flexible, moderate, strict, super_strict, long-term

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