Back Office Manager
What's Improved
-
Ability to view the history of changes made for Password security configuration
A new History panel has been added to the Back Office Manager > Password Security page. This improvement enables you to easily track changes to the password security policy, including who made the changes and when they were made.
Customer Care
What's New
-
Add Web chat of a customer.
Employees can manually enter notes related to webchat interactions on Customer Overview Page. This interface includes fields for entering the note content, as well as inbox, location, case and category of the note. The idea of this, is that it will be a manual note of the webchat that is not integrated and make that visible in the timeline.
-
Add chat_note filter on the timeline.
Introduce a new filter option labelled "Chat note" under Type filter on the customer timeline interface.When the "Chat note" option in Type filter is selected, the timeline should display only those entries that are categorized as chat notes. This filtering process helps users focus specifically on chat-related interactions, minimizing clutter and streamlining the user experience.
-
Within the configure column menu, users will be able to select the "Customer Title" field from a list of available fields to be displayed.By adding the "Customer Title" field to the configure column, users can customize their view of customer data to include important information such as titles while viewing customer data on customer search page.
-
Avoid linking duplicate accommodation types in a redemption resource.
Preventing duplicate accommodation types from being linked to a redemption resource. It will avoid showing duplicates and to make sure that the flow stays easy to use. An important reason for this is that these loyalty resources are expected to have many added accommodation types, making it harder to know as a user what is already added if this is not filtered.
-
Reward rules - create flow - Overlap indication.
Implement logic to detect potential overlaps between reward rules. This involves checking if the conditions of a new rule conflict with existing rules.While creating reward rules with an indication for overlap will help users avoid conflicts and ensure the integrity of the Loyalty reward rule
-
Add search filters on the loyalty transaction table.
Adding search filters to the loyalty transaction table, users can quickly and easily find specific transactions based on their criteria. In the loyalty transaction table users will be able to search transaction type, transaction date, valid from date expiration date and number of points.
-
Once per night reward strategy in Loyalty program
Once per night reward strategy typically refers to a system in a loyalty program where customer is eligible to receive a reward only once per night when there are overlapping reservations for same date.
Content Manager
What's Improved
-
New column for Add-on rate export "Internal remark"
With the Add-on rate export, you can now also export the column "Internal remark" to check if there are any remarks added for the Add-on rates you are exporting. This column can be used to add internal comments/remarks while configuring the Add-on rate to store any relevant internal information related to the rate.
-
More advanced filters available for the Infotext list
To provide you with the flexibility of filtering the list of Infotexts with various conditions, we have added more filters on the Infotext list page like "Arrival from", "Arrival to", "Departure from", "Departure to" and "Reservation from", "Reservation to". This will allow you to simultaneously apply one or more filters to find exactly the infotexts you are looking for!
Finance Manager
What's Fixed
-
Journal Configuration updates for defect resolution
We've made several updates to the Journal Configuration to resolve identified defects. Key changes include corrections to button labels, enhancements in input validation, adjustments to error messaging, and user interface improvements for clearer, more intuitive interactions.
- Button Labels Corrected: Fixed inaccuracies in button labels for a more intuitive user experience.
- Enhanced Field Validation: Implemented rigorous validation for numerical and special characters in specific fields, preventing invalid or excessive inputs and improving backspace functionality.
- Visibility and Selection Count Corrections: Addressed issues with panel visibility fluctuations and incorrect selection counts, ensuring stable display and accurate count representations.
- Error Message Clarity: Harmonized error messages across UI and API to provide clear, actionable feedback for users.
What's Improved
-
Enhance clarity, provide a more reliable and user-friendly experience in Journal Configuration
These Journal Configuration updates aim to streamline the journal management process, enhance clarity, and provide a more reliable and user-friendly experience. Within this update we worked on:
- Clearer Journal Period Addition Messages: Revised error messages for journal period additions to be concise yet informative, particularly regarding date conflicts.
- Introduction of Tooltips: Added tooltips to guide users effectively, especially in creating journal periods, enhancing understanding without cluttering the interface.
- Streamlined Journal Update Process: Evaluated the necessity of the stepwise update process, with a view to simplifying the user flow.
- Error Visibility Enhancements: Standardized error messages in red for immediate recognition and clarity on the outcome of actions such as linking ledgers.
-
We've introduced a reset button in the Financial Archive module to enable users to clear all selected filters and return to the default view. This feature provides a quick and convenient way to reset the module's display, particularly after applying multiple filters or search criteria.
-
Increasing clarity, consistency, and convenience in the Payments Module
We are committed to enhancing the user experience in the Payments Module with several key improvements aimed at increasing clarity, consistency, and convenience. Within this update we worked on:
- Success Message for Payment File Import: Users will now receive a clear success message, "Statement is created successfully," upon the successful import of a payment file, ensuring confirmation of the action.
- Consistent Messaging: The success message for adding transactions has been standardized to "Transaction is added successfully," aligning with user expectations and maintaining consistency across messages.
- Enhanced Navigation with Tooltips: Added a "More options" tooltip for the three-dot menu, and refined the "Details" label to "Transaction Details" for greater clarity about the section's purpose.
- Improved Pagination Accessibility: Pagination controls have been moved to the header to facilitate easier navigation, especially from the bottom of the page.
- Consistency in Labels: Ensured uniformity between filter and column labels, specifically updating the column name to "Statement status."
- Tooltip for Copy Transaction: Introduced a tooltip for the "Copy transaction" function, providing immediate guidance to users.
- Clear Success Messaging for Transaction Copy: The success message for copying transactions has been updated to "Transaction copied successfully," reflecting the actual action more accurately.
- Enhanced Visibility of Contextual Information: Adjusted the color scheme for improved visibility, replacing green text on a black background with white for enhanced readability.
- Delete message showing vital information: Added extra information when a statement cannot be deleted, so it is more clear what the problem is.
- Support for more screensizes: On big monitors not all statements were loaded, now we adjusted the overview to be able to handel bigger screenheights.
- Close Button on Import Modal: Following the creation or correct import of a statement, a close button will now appear on the import modal, streamlining the process.
These updates are designed to make navigation and operations within the Payments Module more intuitive and user-friendly, reflecting our ongoing commitment to usability and consistency. In addition to these improvements, we have also fixed several bugs that affects and improves the import of statements and processing of transactions.
-
Tax Module usability enhancements
Our Tax module has received several updates aimed at enhancing usability, consistency, and intuitive functionality. These improvements address feedback from our users and refine the process of managing taxes within our platform.
- Visibility of Options in Create Tax Window: Ensured that all relevant checkboxes, including critical options, are visible to users during the tax creation process.
- Enhanced Tax Update Flexibility: Introduced a toggle for "Include sub reservation" to provide users with full control over tax settings during updates.
- Unlocking Reservation Option Field: Adjusted the "Reservation option" field to be editable during tax updates, removing unnecessary restrictions.
- Default Selection in Reservation Option: Modified the "Reservation option" field to include a default "Select reservation option" choice, allowing users to leave this field unselected if desired.
- Label Consistency Improvements: Standardized labels across the creation window and landing page for clarity and uniformity:
- Value -> TAX Value
- Extra -> Extras
- Module Name Consistency: Ensured the term "TAX" is uniformly capitalized across all instances, aligning with standard naming conventions.
- Validation for Date Selection: Implemented validation to prevent the selection of an end date preceding the start date, enhancing the logical flow and user guidance.
- Clarified Success Messages: Updated success messages for actions like tax deletion to "TAX deleted successfully," providing clear, immediate feedback.
- Action Label Addition: Added an "Action" label to the tax values table, enabling clear navigation for editing or deleting tax entries.
- Unified Terminology for Editing: Changed labeling to "Edit TAX" for consistency and clarity, aligning with other action terms like "Create TAX" and "Delete TAX".
These updates ensure a more coherent, user-friendly experience in the Tax module, reflecting our commitment to continuous improvement and attention to user feedback.
-
Clarified Terminology in Ledger creation and editing
We aim to streamline the ledger creation and editing process within the MXTS feature, making it more intuitive and user-friendly. Recognizing that new users may find the "create ledger" popup challenging without prior knowledge of MXTS terminology, we're implementing enhancements to ensure a seamless experience that doesn't necessitate external consultation.
- Clarified Terminology: The create and update ledger screens will now include explanations for key terms, such as:
Ledger Type, Cost Center, Split Ledger on FTR
These enhancements are designed to demystify the process of ledger management for new users, making it accessible and straightforward. By providing in-context explanations and guidance, we empower users to manage their financial tracking with confidence and efficiency.
-
Consistency Improvements for the Unassigned Payments Screen
To enhance user navigation and interface consistency across our platform, we've updated the "Unassigned Payments" screen to align more closely with the layout and design of other pages. These changes are part of our ongoing commitment to provide a cohesive and intuitive user experience. Within this release we worked on:
- Page Title and Breadcrumbs: Added a clear, descriptive title and breadcrumbs to the "Unassigned Payments" screen. This enhancement aids users in understanding their current location within the application and facilitates easy navigation back to previous pages.
- Optimized Filter Placement: We've repositioned the filter options to improve accessibility and visibility. The new placement ensures that filters are more intuitively located, matching the layout of similar pages within our platform.
These updates make the "Unassigned Payments" screen more user-friendly and consistent with the overall design philosophy of our application, ensuring that users have a seamless experience when managing their payments.
Integration Manager
What's New
-
Dashboard
We are thrilled to announce the launch of our all-new 'Dashboard' in the Integration Manager module. This dashboard will provide comprehensive insights, enabling you to monitor data flow and take timely actions to address any issues for suppliers and resellers. This release will contain the supplier's collective statistics and reseller's one will be followed in the coming release.
A few of the key features of the Dashboard are listed below
- Collective insights of all integrations: Collective insights of all the integrations in single view representing different kind of statistics like failed reservation request, real time availability request, price and availability import along with the success statistics by default of last 24 hours and upto last 7 days.
- Possibility to filter per supplier: Filtering option per supplier in case user wants to see statistics of a single supplier.
- Detailed overview on clicking any statistics: Detailed overview screen displaying more details about the cliked statistics, like supplier name, request type, stamp of failure text. Further clicking on any overview record will provide details about the actual request and response for better understanding.
With these features, you can proactively manage data flow with third-party connections and ensure smooth operations. We are confident that these enhancements will significantly improve efficiency and facilitate quicker resolution of any issues encountered.
We are continuously working on enhancing the 'Integration Manager Dashboard' with additional features to further streamline your experience. Stay tuned for updates as we roll out new functionalities to provide you with even greater insights and control.
What's Improved
-
Along with the new 'Dashboard' we also felt the need to reorganise the side menu structure in the Integration Manager, featuring prominent dashboards for enhanced visibility and clarity, along with reseller/supplier configuration options under the 'Configuration' submenu. This restructuring will provide users more intuitive and efficient experience.
- Dashboard: Collective statistical insights of all the integrations
- Reseller Connection: Statistical insights per Reseller
- Supplier Connection: Statistical insights per Supplier
- API user: Managing API users
- Configuration: Configuration possibility for Resellers and Suppliers
Rate Manager
What's New
-
New offer flow is now available
After 8 months of hard work, we are pleased to share that the new offer flow implementation is completed. The updated offer flow involves a complete overhaul of the manual offer creation process. It now includes offer import and export functionalities, as well as the introduction of book dates for linked accommodation types, among numerous other enhancements. It is available behind a feature flag, please reach out to the Customer Success if you'd like to start using the new flow. For further details, please visit the documentation page.
What's Improved
-
Introducing midweek-weekend aggregation on the Trends page in Revenue Manager
It is possible to see the data aggregated by midweek and weekend.
|