Customer Care
What's Improved
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Priority levels adhered to when displaying the predefined memo
When responding to an email, the content from memo categories is organized according to the priority assigned in Content Manager.
Content Manager
What's Improved
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Link rentable and non-rentable units using the import file
A new option is added in the 'Accommodation types and unit import' files to link the rentable units to non-rentable units when importing them. New import file columns 'Linked rentable accommodation type code' and 'Linked rentable unit code' are added. Ensure that the specified rentable units already exist in the system.
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Configurable add-on package items rate as per accommodation type
It is now possible to configure the rates for items within the add-on packages based on the accommodation type.
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Improved user interface for 'Specify rates for groups of persons' configuration option
Simplified the user interface for the 'Specify rates for groups of persons' and renamed the number of persons input fields to 'Minimum subjects' and 'Maximum subjects'. This configuration is used to define different rates for the groups of subjects.
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Using the accommodation type import file, it is now possible to export information about whether reallocation is enabled for specific accommodation types. To check if the reallocation setting is enabled or disabled for specific accommodation types, the 'Unit reallocation' checkbox is selected when exporting the accommodation types.
Operations Manager
What's New
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Calendar dashboard for advanced work scheduling
Introduced the new calendar dashboard, designed to display and schedule work orders and periodical tasks per time slot. This dashboard enables the scheduling of maintenance tasks per assignee for specific time slots, in advance for days.
What's Improved
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Inspection report printing based on checklist responses
The inspection report is now generated based on the responses to the checklist, whether positive or negative. This improves the flexibility of printing the inspection report.
Owner Manager
What's New
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Maintenance fund configuration via Owner Manager
It is now possible to configure the maintenance fund for each accommodation type and contract type within the Owner Manager. This enhancement enables invoicing work orders to the 'Maintenance fund' payer type according to the specified configurations.
Rate Manager
What's New
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Flat rate implementation
The flat rate feature allows for a fixed price for accommodations, regardless of the duration of stay. These rates, formerly known as 'consumption-type based prices,' are especially significant for seasonal accommodations and year-round bookings. To know more about the feature, please check
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Export linked representations from a rentability set
The linked representations from a rentability set can now be exported. This feature enables the downloading of existing linked representations for efficient bulk changes. The export follows the same template used for importing linked representations, ensuring a seamless and straightforward update process.
Reservation Manager
What's New
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Introduced the integration of the print report module into the search reservations menu. This integration allows users to generate custom reports with key data that cannot be created via the existing export functionality.
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Cancellation penalty implementation
Introduced a cancellation penalty feature, allowing property managers to enforce cancellation policies based on their business needs. It includes,
Feature Flag Activation:
- When enabled, the cancellation penalty functionality becomes active, and penalties are applied based on the cancellation policy.
- When disabled, no cancellation penalty is applied, ensuring flexibility in its usage.
Cancellation Penalty Rules:
- A penalty is applied if a reservation is cancelled within the defined penalty period (e.g., 3 days before arrival).
- Cancellations made outside the penalty period do not incur any penalty.
Penalty Calculation:
- The penalty is based on the rate for the first X nights of the reservation.
- The calculated penalty amount accurately reflects the rate of the first X nights.
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