Vouchers

By Steven Sies
3 min

Introduction

The Voucher Module allows you to provide discounts using unique codes, similar to coupons. These codes can be redeemed in accommodation reservations where the voucher applies.

Voucher Types

  • Discount:

    • Linked to an offer of type voucher.

    • Can be a percentage discount, a fixed amount (+/- discount), or a new price (price override).

    • Deducted from the accommodation price, similar to offers.

  • Gift Card:

    • Linked to an add-on of type Gift Card Voucher.

    • Predefined amount.

    • Discount deducted from the total reservation bill.

  • Cash (Newyse configuration, supported in MXTS):

    • Only voucher code updates allowed.

    • No new voucher creation or generation.

  • Compensation (Newyse configuration, supported in MXTS):

    • Only voucher code updates allowed.

    • No new voucher creation or generation.

    • Possibly supported in Maxxton Software in the future.

  • Activity (only applicable with Activity Planner):

    • Linked to an activity.

    • Currently in development as of February 2025.

 

Configuration Structure

A voucher configuration consists of a Voucher Set and individual Vouchers:

  • Each Voucher Set is assigned a type (discount, gift card, etc.) and cannot be changed after creation.

  • At least one offer or add-on must be linked to a Voucher Set.

  • A voucher code is always linked to one Voucher Set.

  • A voucher's validity depends on the offer/add-on configuration.

  • Accommodation types must be linked at the offer/add-on level.

 

Configuring Vouchers

Discount Voucher

Before creating a discount voucher set:

  1. Configure an Offer

    • Go to Rate Manager > Offers.

    • Create a new offer and select Voucher Offer.

    • Complete the offer setup (follows the same structure as General and Package Offers).

  2. Create a Voucher Set

    • Go to Rate Manager > Vouchers.

    • Click Create Voucher Set.

    • Select Discount.

    • Enter a name and code for the voucher set.

    • Select applicable Voucher Offers (multiple offers must share the same offer search code).

    • Configure Stay Dates and Book Dates (must be within the offer’s date range).

    • Enable optional settings if required:

      • Allow combination of vouchers: Multiple vouchers from the same set can be used in one reservation.

      • Allow combination with offers/packages: The voucher can be used alongside general offers or packages.

      • The voucher is reusable: The same code can be redeemed in multiple reservations.

Gift Card Voucher

Before creating a gift card voucher set:

  1. Configure an Add-On

    • Go to Content Manager > Add-ons.

    • Create a new add-on of type Gift Card Voucher.

    • Link a ledger and accommodation types.

    • No rate configuration is required (value is stored on the voucher code).

  2. Create a Voucher Set

    • Go to Rate Manager > Vouchers.

    • Click Create Voucher Set.

    • Select Gift Card.

    • Enter a name and code for the voucher set.

    • Select an existing Gift Card Voucher Add-On, or create one within the flow.

      • On default we create the add-on on the parent location. 

    • Configure Stay Dates and Book Dates.

    • Enable optional settings if required:

      • Allow combination of vouchers: Multiple vouchers from the same set can be used in one reservation.

      • Allow combination with offers/packages: The voucher can be used alongside general offers or packages.

      • The voucher can be consumed in multiple reservations when there is a leftover amount: The remaining balance of a voucher can be used in future reservations.

 

Voucher Code Generation

Voucher codes can be generated in two ways:

  1. Through Maxxton Software

    • Open the Voucher Set.

    • Click Generate Vouchers.

    • Define a prefix and/or suffix (maximum length: 4 characters each).

    • The system generates up to 10,000 unique codes per batch.

    • Codes consist of capital letters and numbers (no special characters or spaces).

  2. Through Import

    • Open the Voucher Set.

    • Click Import Vouchers.

    • Download the import template.

    • Fill in mandatory columns (Voucher Code, Book Date From, Book Date To).

    • Optionally, update Status (New, Active, Blocked) and Value (only for Gift Card Vouchers).

    • Lowercase codes are automatically converted to uppercase during import.

 

Voucher Export

For financial analysis, you can export specific vouchers:

  • Use filters to select vouchers.

  • The export format matches the on-screen table layout.

 

Voucher Status

A voucher can have four statuses:

  • New: Default status; not yet shared with a customer.

  • Active: Available for use in reservations.

  • Expired: Automatically set when the Book Date To is in the past.

  • Blocked: Manually set; cannot be used in reservations.

Status updates follow this flow:

  • New → Active

  • New → Blocked

  • Active → Blocked

 

Updating Vouchers

You can update voucher details individually or in bulk:

  1. Individual Voucher Updates

    • Open a voucher to view its reservation history.

    • Update Book Dates or Status.

  2. Bulk Updates

    • Select multiple vouchers.

    • Click Update Vouchers.

    • Modify Book Dates, Status, or Block Vouchers.

    • When blocking vouchers, provide a reason (e.g., incorrect value, misuse).

 

Link to voucher webinar

https://drive.google.com/file/d/1cTh1QgjtuLgCdGNSjd3mLpfxsModXm89/view?usp=sharing

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