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Change reservations
Change reservations
Step-by-step guide
How to change the unit?
- Open the Overview tab of the reservation
- Click on the displayed accommodation type
- "Change Unit" is shown under unit information
- Click on Change Unit
- A popup will appear with a list of available units
- Listed first is the current booked unit
- Select the desired unit by clicking on Change Unit
- The reservation will be updated accordingly
How to change the accommodation type?
- Open the Overview tab of the reservation
- Click on the three dots in the accommodation type bar
- Click on the search similar text
- Remove filter accommodation type
- List of all other available accommodations types will appear
- Select the new accommodation type
- Continue the reservation flow by clicking on Get Rates and Book now
- The Accommodation Type page of the Reservation will be shown
- Click on the Accommodation displayed in bold letters in the top bar
- The newly added accommodation will be listed as the second accommodation in this list
- Remove the old accommodation type by selecting the checkbox and click Delete Accommodation
How to change the location?
- Open the Overview page of the reservation
- Click on the Accommodation displayed in bold letters in the top bar
- Select the booking on Accommodation Type
- A Move to another location button will be activated
- Click on Move to other location
- Search for new accommodation on another location
- Continue the reservation flow
Remark: this flow is only applicable when the reservation is moved to another location for the same stay period. If the stay period is changing, a new reservation needs to be created.
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